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November 2023 by Cody Wood
DONT GO HERE.Took my car here because they said they could do the alignment. Drove by and noticed my car was nowhere to be found… after calling I found out that they took my car to pepboys to try to get them to align it and after pepboys refused to align it they just left the car there….. no phone call or update or anything. I had to track my own car down.
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November 2023 by MAURICE WILEY
Got recommended to this shop by my co worker.. this the second time I've got some work done to my truck both times went smoothly and quick.. traverse was running hot dropped it off explained what was going on with it to mr han the owner 3 days later he text me with the problem price and fixed it & was back rolling.. I highly recommend Madison muffler
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October 2023 by Hali Young
THIEVES!!! DO NOT RECOMMEND! TERRIBLE TERRIBLE TERRIBLE SHOP. Brought my boyfriends truck up to have two things done and ended up with a rim getting hit + his $400 programmer STOLEN. The owner stated there is absolutely nothing he can do and there is only one camera in the whole place. The owner has no remorse or concern. DO NOT BRING YOUR VEHICLE TO THIS SHOP.
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October 2023 by Savannah Lewis
I had an absolute AMAZING experience taking my car here. They replaced my catalytic convertor, and now it feels like I have a brand new car. I could not recommend this place enough!
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September 2023 by Chris Fleming
We initially brought our car to this auto shop due to the appearance of two malfunction lights on the dashboard, but our experience left us quite shocked. Here's what we observed when we picked up the car:Upon arrival, the owner walked us to the car and instructed his mechanic to install the engine cover. The mechanic attempted to put the cover on but struggled with it. In an attempt to make space, he removed the engine stick and placed it on the ground, which was covered in mud and small rocks. He tried to reinsert it without cleaning it, but we stopped him and insisted on cleaning the stick, although he seemed unhappy about it. This encounter left us quite displeased, and we consider it shock #1.Despite his efforts, the mechanic couldn't get the cover on, so he sought assistance from another technician. The second technician (the owner claimed the second guy was not his technician, but it's concerning that he allowed someone unrelated to work on our car) inquired with the auto shop owner about tape, and it became apparent that he intended to tape the cover down. This was shock #2 for us.Even with the second guy's help, they still couldn't properly attach the cover. In the process, one of the rubber components came off the latch, making it difficult to reattach. Shockingly, the second guy resorted to ripping the plastic frame and forcing the rubber piece back in. This action was shock #3 for us. All of these incidents occurred right before our eyes, as well as in the presence of the auto shop owner.However, the underlying issue we brought the car in for was not resolved. The two malfunction lights reappeared just three days later. Consequently, we have no plans to return to this auto shop.When we attempted to discuss these shocks with the auto shop owner, he either denied responsibility, searched for excuses, or remained silent when there were no excuses to be found. His attitude during this exchange prompted us to write this review.
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September 2023 by linda harp
The time I had my truck serviced it was the nicest and most efficient place I'd ever been. Trustworthy and extremely considerate.
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September 2023 by Monica Dixon
They were very helpful and effective with what my car needed.
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August 2023 by L W
They did a good job replacing the headlight assembly of our car. Very reasonably priced compared with quotes from other shops.Service: Auto body & trim repair
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July 2023 by Trey Palmer
Don’t let the location fool you I had an exhaust leak on my 2011 f250 and they took care of it in like 30 mins charged me for the labor and sent me on my way. Didn’t try to Jack me around just handled the issue. Great job
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June 2023 by Mario knox
AVOID THIS PLACE. MECHANICS ARE CROOKED. I took my car to this shop to get my transmission fixed. I negotiated a price for $2000 (mechanics wanted $2300). The mechanics held my car for over A MONTH to replace the transmission. When I finally did get my car back, I noticed that the steering wheel did not align with my the wheels of my car anymore ( see pics ). So I took it back. The mechanic explained that it was hard to align the steering wheel again after they took the car apart so they did the best they could. This was unacceptable to me and I demanded they fix the steering wheel because it wasn’t like that when I brought it in and it should go without saying it shouldn’t be misaligned. The owner, Jin, tells me I’d have to pay for them to fix the problem they caused. I also noticed that they had broke the latch to my hood, so that I can no longer pop the hood of my car. Jin tells me I have to pay to have that fixed also. TOTAL SCAM. I shouldn’t have to pay for labor for something they broke. These people do not do their jobs correctly. AVOID. I am suing in small claims court for the total cost of the repair and what it will cost to have another mechanic fix the steering wheel and hood latch.Service: Transmission
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June 2023 by Raquel Cato
I don't know why this place has good reviews. Terrible experience. The staff is completely unprofessional. They do not treat their customers or their customer's vehicles with care. Never again. I suggest going somewhere, anywhere else.
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June 2023 by Mario k.
AVOID THIS PLACE. MECHANICS ARE CROOKED. I took my car to this shop to get my transmission fixed. I negotiated a price for $2000 (mechanics wanted $2300). The mechanics held my car for over A MONTH to replace the transmission. When I finally did get my car back, I noticed that the steering wheel did not align with my the wheels of my car anymore ( see pics ). So I took it back. The mechanic explained that it was hard to align the steering wheel again after they took the car apart so they did the best they could. This was unacceptable to me and I demanded they fix the steering wheel because it wasn't like that when I brought it in and it should go without saying it shouldn't be misaligned. The owner, Jin, tells me I'd have to pay for them to fix the problem they caused. I also noticed that they had broke the latch to my hood, so that I can no longer pop the hood of my car. Jin tells me I have to pay to have that fixed also. TOTAL SCAM. I shouldn't have to pay for labor for something they broke. These people do not do their jobs correctly. AVOID. I am suing in small claims court for the total cost of the repair and what it will cost to have another mechanic fix the steering wheel and hood latch.
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May 2023 by Zach Cohen
Amazingly honest people. Incredibly fast service. Very thorough quality work. Their prices are more than fair and will only charge you for exactly what you need and not a penny moreService: Auto brake repair
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May 2023 by Cynthia Tidwell
Worst experience ever! I went to this shop because of overheating. I was told that the thermostat was sticking. It kept overheating after getting the thermostat replaced. I ended up replacing it twice due to Ty vehicle continuing to run got. They recommend a fan sensor, radiator (replaced twice) ,water pump, a serpentine belt (still squeaking at startup). AND they put the wrong antifreeze in my vehicle. It was flushed 3x to remove old traces of wrong fluid and I went to the dealership to our hut he proper fluid. All of this and I took it to the dealership for them to tell me that my issue was the thermostat. I waisted so much time, money, and tears. It really hurt my feelings because I thought that I could trust him.
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May 2023 by Tamica Britton
Very good people to work with got the job done very responsible price I would continue to come back and refer peopleServices: Auto exhaust system repair
