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9:30AM - 9:30PM
1793 Gallatin Pike N A, Madison
Variety Stores
“I went in to purchase balloons and had them put helium in them as well. Not only was the prices amazing but the staff was very friendly. You never know what one is going thru and they couldn’t have handled the professionalism better!!! If I could give a 10 star rating I would give more!!! Thank you to the staff on 05/20/26!!!”
“Every employee needs a raise...it was a very fun time with my girls !!! Very polite joking around just a very good bunch to shop around and doing thier job to the max !!”
9:30AM - 9:30PM
4648 Lebanon Pike Ste 16, Hermitage
Variety Stores
“I always leave with something while going to Five below! Love the slippers and pajamas they have. Ross used to be my go to, but their store has been looking empty these past few months. Shelves empty and women’s section not stocked.”
“Love it here! I get my kiddos toys and fidgets from here all the time. I mean 5 bucks for most things is amazing! I also love the art supply selection. I just got a 2 canvases that are half my height for 5 DOLLARS! Anywhere else and I'd be paying nearly 100.”
Variety Stores
Variety Stores
Variety Stores
“Customer service is defined as the assistance an organization offers its customers before or after they buy or use their products or services. Unfortunately the manager of the Five Below in Madison has absolutely no concept of statement. . She appeared irritated they I even asked if they had any phone cases with a strap. She showed no interest in assisting me at all and had a look on her face of being visibly annoyed at my interruption of her doing something with boxes. Oh but wait her employee Kelly heard my plea and answered the call .She politely said to her manager she would assist me in finding the phone case and then she would come back and follow the manager’s instructions . Shockingly the manager agreed. Kelly walked me to the section where I had already been but showed me a display I had completely missed. Then she walked me to another display that I did not know existed. Unfortunately the store didn’t have what I was looking for but Kelly then offered me suggestions on where I could find the item I was in need of. This incident occurred on 3.22.26 at approximately 12:45pm. In my opinion Kelly needs to do some one on one training with the manager in customer service because the manager most likely missed customer service training in her orientation with Below Five.”