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March 2024 by rebel Pride
I called placed order got to told I would get called back to pay and had to wait 35 min call back myself get told my order left the store as I paid for it then waited another 45 min (my house it only 2 miles away by the way) before i call back to get told my order is just put in and be out shortly so basically waited a hour and 45 min on pizza place 2 miles down the road
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February 2024 by Dennis Griffin
Great place good
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February 2024 by Frank Smith
My wife lives their thin crust and if my wife is happy I'll give 5 stars now what I think is a different
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December 2023 by Teri Cook
Service/employee on the phone & another in person were great.We ordered 2 large pizzas on Christmas Eve. The large vege was fabulous but the large pepperoni was so cold and hard it could not and was not eaten. I ordered the pepperoni for the kids that were visiting on Christmas Eve. I was so embarrassed! This was our 1st and last time ordering from Pizza Hut in Madisonville.
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December 2023 by barber prince
Called in for delivery oflrder got my delivery it was in correct informed the delivery driver but he act like he didn’t care called in customer told I would have to go the store. That’s why I ordered delivery cause I couldn’t go to the store!! Treat customer better don’t just throw in stuff they didn’t
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December 2023 by Jacob Lavender
Garbage pizza. Tried many times over a few years. Has always been trash pizza.
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December 2023 by Dylan Frank
I ordered a large stuffed crust pizza and it came as a medium in a medium box . Highly disappointed to pay 26 dollars for a medium pizza on top of that I got bombarded for a tip when she was in my
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October 2023 by Barbara Parker
I ordered a pizza and waited while it was being prepared. The workers were putting toppings on the pizza without wearing gloves. I would hope management would train workers to ALWAYS wear gloves when preparing the pizza.
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October 2023 by Peggy Howell
It was easy ordering online. When I arrived for pickup, the staff was very friendly and helpful! I will use this location again.
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October 2023 by SetSun
Amazing food friendly service and pizza was on time and ready to go when I got there !
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September 2023 by Dorian Stanley
Friendly and courteous staff. Excellent food quality. Prepared quickly. No complaints.
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September 2023 by Lyndsey Woods
We got our order thru the website, at 10:40. We kept getting notification that it was pushed further and further. Then I called 20 mins before they closed and wouldn’t answer the phone and finally got ahold of someone 5 mins before they closed and they “canceled” our order. $50 worth. Extremely upset as now there ain’t a store open for us to get another option somewhere else. Extremely unprofessional and disappointed as they just lost customers. At madisonville,tn location.
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September 2023 by Katrina Johnson
my pizza was burned and the sauce or topping didn't even make it all the way to the crust..no garlic butter as usual (that I paid for and get asked if I'd like a sub for it but they can't refund it). was Luke warm when I got it(I live 5 minutes away and it was in the warmer when I got there). the garlic bread had no seasoning on top. normally I'd have called to complain but it doesnt seem to matter at this store bc the owner of the franchise doesn't care that they are short handed, outta basic supply...
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September 2023 by Paul I
Fast service. I order from the app a lot and my order is ready when I arrive.
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September 2023 by Kim L.
I'm not one to complain usually, but I have to tell you guys, if you order the BBQ beef brisket pizza and waste $20, make sure you order it with BBQ sauce. I didn't realize it was automatically made with marinara sauce which makes it taste weird. When I call the store, they tell me they are sorry that's how it us made, but tell me how to order it NEXT time...so here I have a pizza that tastes so weird I can't eat it. Not to mention the beef on it was burnt.
