United States Postal Service

Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. Customers generally have positive experiences with the USPS, praising the wonderful, pleasant, and helpful staff at the local post office. One employee, Elaine, who processes passports, is described as a model of customer service, showing compassion and helping customers find solutions to paperwork errors. However, some customers have had issues with certain USPS carriers and supervisors, who are reported to be lazy, careless, and avoidant. Despite these occasional problems, the USPS is appreciated for its efforts to rectify issues, such as quickly delivering a package that was mistakenly sent to the wrong house.

1. Madisonville, Tennessee