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February 2024 by Sara Ingram
Great customer service!
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September 2023 by Mike Tipton
Asked the person working behind counter a question regarding my phone, looked at me and said update your phone. I could see he could not be bothered with me so I just left.
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May 2023 by Misty Dawn
Jayonna was absolutely fabulous when I went in last week to get my Galaxy S23 Ultra. Friendly and professional. Super calm environment. I'm glad I chose this Verizon to go to.
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February 2023 by Lynn Moser
Jayonna as well as Austin and carla are the absolute best store represintaves I had delt with in a while don't walk!run to go see them they atevawelwesome
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February 2023 by Lewis Hunt
Jayonna and Kayleigh did a great job of helping me. They are very knowledgeable. They answered all my questions.
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January 2023 by Tammy Fullagar
We went to this store a week ago to get new phones. Our salesperson Jackson said he could get us into a cheaper plan. 110.00 for 3 lines.He called it 55 plus loyalty. We agreed and when Verizon sent us an email the next day the charge was 165.00 for 3 lines.Jackson does not work there anymore and Verizon customer service said there is nothing they can do.
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October 2022 by Lauren Hensley
I went to the madisonville Verizon location for the first time on Monday 9/26/22 and the ladies working were so nice and helpful!!!!! I greatly appreciate their kindness while serving the public and I can’t wait to go pick up our 2 new phones!!!! Thank you ladies!!!!
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September 2022 by Bobby J
Jayonna, was superb, she was nice, with a pleasant smile, she was able to solve my problem within 5 minutes. She is a valuable asset to this company. She solved something for us that we would have taken days to try and figure out. Thanks so much Jay. Robert
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September 2022 by Carol Burke
Super friendly service. All of Verizons advertised free stuff is not really free, but the ladies who work at here are very helpful.
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August 2022 by Enid Albat
Came with my sister who lives local and loves this store. I am a Verizon customer in another state. While they were waiting on her, I checked out the accessories for sale. Official Verizon charge cords, 9v adapters and others are definately better for best functioning of your device. They had the full line. Prices not posted and I didn't ask. All I wanted was s review of my bill. I was not missing any discounts, but she did show me when some of the ones I had would expire and what I could do to replace them. Overall, having a professional who made nothing from my visit reiw my services gave me confidence in my contract with Verizon.
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July 2022 by Rebecca Rogers
Customer service was fantastic! My phone has just stopped working and I had to get a new one. The lady who helped me was very personable, and knowledgeable about the products and willing to help try and solve my problem before offering a new phone option.
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June 2022 by Amanda Stover
The reason for the one star is theres an employee by the name of Marissa ive had to deal with her two times on my visits to pay a bill for my dad both times she has been very rude and disrespectful. I do not appreciate the way that she treats customers and do not like dealing with her I will not ever deal with her again if she is there I will have to wait until someone else will be present for me to pay my dad's bill for him or to do any type of business there. She should not work at a place like this if she cannot be nice to customers and know how to deal with them without being very rude and disrespectful she doesn't want to do her job correctly and gets mad if you ask her to do something I have spoken to family members about this and they said they have had trouble out of her as well and I refuse to go back if she's working there. All the other employees have been very sweet and respectful and patient I will only go back if another employee is working there she needs to be spoken to by a supervisor or manager on her behavior.
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June 2022 by Patty Dockery
I was on the phone 3 hrs. w/ customer service and tech support. My phone was working after 3 hrs. my phone was dead. Their service is below 0 after 10 min in the store J had everything working great. She is a +++.
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April 2022 by Taylor Daugherty
Carla is the absolute best! She was sweet and patient with my kiddos and got us in and out in a timely manner! She helped me pick out the perfect Father’s Day gift for my better half!
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April 2022 by Katie Carter
Loved working with Jessica! She helped me get a new phone and showed me how to use some of the features. Very helpful!!!
