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December 2023 by TIM
Nadine was great! We went in to set up a joint bank account with so many questions and she answered every one of them and even told us stuff that was super helpful! Thank you!
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December 2023 by Chris Cook
"Banking without the bank"They have great marketing. Be aware that when you open an account they will hold your money hostage for two weeks before it becomes available. I understand the need to make sure everything is legit with a new account however it's not 1983. It shouldn't take two weeks. Needless to say this was my first and last deposit. Not technically a bank but shady like any other bank while claiming how great it is to have you there. You take money and withhold it for your use for two weeks.
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December 2023 by Art Laney
THank you 1 & all for going the extra mile to help me locate my lost phone.A special thanks to Victoria, i now have a codeTo lock my phone.Thanks to all @ Manchester office.Yours truly,Art Laney
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November 2023 by marrj marr
Ascend has been so good to work with me on getting me approved for an auto loan and informing my son of his options. the Loan officer Carol Musgrove was so kind and informative would highly recommend asking for her she is very good at her Job.
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September 2023 by Tiffany Cislo
Mrs. Michele Ridner was incredible and very helpful! She deserves a promotion and a raise!
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September 2023 by Marlon Vanscoy
They will not honor the life insurance agreement they mail out to account owners
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August 2023 by Danny Strickland
Tracy was absolutely amazing. She was excellent. Her service and knowledge was second to none. I won't bank anywhere except Manchester's Ascend FCU.
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August 2023 by mommanurse2019 -
Pleasant and helpful. I've been with ascend for years and I love them!
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August 2023 by Jose l Villalobos
Karen McCullough was very nice and friendly.
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August 2023 by Matt Carr
Top notch customer service!
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March 2023 by Eric Greenwell
Not only was I paying around 130.00 a year for my accounts, I also had to pay to cash checks and get cashiers checks. When I closed my account they had no concerns. No questions. No opportunity for me to tell them about my problem. Worst financial institution ever. So glad we never half to deal with ascends ever again.
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February 2023 by Toast304
Been a loyal customer for 15 years and yet they still try to screw me whenever they get the chance
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August 2022 by Diego Sanchez
Rude employees who give up on you without even trying to help. Going to close my account and find a new bank.
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April 2022 by Jennifer Dawn
Never there
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February 2022 by BlueRaspberry
This location isn't very customer friendly
