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November 2023 by Dale Warf
The sales team was pleasant and easy to work with. Chris Fournier, our sales representative, was particularly helpful in getting us the deal we needed to make the purchase and stay within our budget
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November 2023 by Tyler Knight
JW and Reggie were extremely helpful and made my first car buying experience very smooth. At no point did I feel like I was being misled or given misinformation. I would recommend my friends to this dealership.
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November 2023 by Phillip Stewart
Really this was a first time experience for my wife and myself, but J.W. was an excellent salesman, and did an awesome job helping us navigate through the whole deal and getting us the car we had been praying for. Now we will be able to go see our family in other states! Thanks so much for all your help!!
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November 2023 by Jason Curtis
Dylan our sales associate went the extra mile to make sure we were able to get the Pathfinder we were interested in. Everyone at the dealership was a pleasure to work with from the general manager all the way through to finance, glad we made the decision to visit John Roberts Nissan.
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November 2023 by Thomas Lawson
I purchased vehicles from Roberts Nissan from 2005 through 2012 but they hit a rough patch and I took my business elsewhere. Someone gave me a heads up that they had major changes and to give them a try again. I am so glad that I did - great experience and my sales associate Justin Knox was great!! The sales manager came out and spoke with me as well and he was very genuine and easy to deal with. Highly recommend!!!
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November 2023 by Tara Tinkle
Straight forward pricing. No hassling. Great customer service. Avoid the big box stores and give your business to this locally owned company.
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September 2023 by Cherita Murray
Everyone was very professional. Loved that they had a children’s play area for my little to play while she waited.
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September 2023 by frankie layne
I stopped by to look at a truck that was on the lot. After my arrival, the salesman Dylan Zinn came out and convinced me to take the truck for a test drive. After a short time I decided to purchase the truck. I must say that Dylan is a very respectable salesman and did a great job through the whole process.
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September 2023 by Kit Poku
Jeremy Woods was incredibly helpful, professional, and kind. He was very knowledgeable and communicative with all of our questions. We could not have asked for a better experience.
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September 2023 by Taylor Veal
I cannot say enough good things about our experience buying my car. Justin went above and beyond to make us comfortable with the process, getting some scratches buffed out that I was concerned about and staying in communication with me the entire time. Our first purchase with John Roberts but won’t be our last!!
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September 2023 by JULIA MITCHELL
The staff that I encountered were very lively, kind, understanding, and informative. I went in knowing exactly what I wanted and even with a pre-approval hoping to make my purchase as smooth as possible. Like most things that tend to happen to me there was a small misunderstanding with the loan but the gentlemen that helped me went above and beyond to ensure that everything was smoothed over and I drove away in my new vehicle. The customer service didnt stop there. A few days following I received a call from my salesman to ensure I was still happy with my purchase, and just today I received another email making sure I was comfortable with all the tech and new features in the vehicle as some struggle with it. I ensured him all is well and I'm still happy with my purchase. Overall my experience with them has been excellent and I enjoy the level of service I have received as it is a breath of fresh air compared to most customer service experiences I've had.
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September 2023 by Kimberly Gates
Seems great at first but it doesn’t last. CalledFew days ago about this noise I was hearing. Apparently the guy on the phone couldn’t hear it & it’d be Thursday when they could get it in. 8 days out. E brake cable snapped after that , that THEY replaced a year ago. They messed up my coolant system after they flushed it. They also flushed the brake system too. Has to be the stuff they’re using ! There is no reason why that snapped being only a year old. So odd. Will not EVER be back.
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September 2023 by Devin Barth
I do not live in TN and was shocked to hear my car was being repaired in TN. Luckily, the people at John Roberts were extremely attentive to my needs and so available to answer all my questions, work diligently with me, and help me sort out insurance claims! It was a blessing in disguise that my car landed in TN and I am grateful for all their help in getting my car back to me in full working conditions.
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July 2023 by Lynne Akom
Justin made my buying process stress free and easy. John Roberts Nissan worked with me to purchase my new Rogue. I would highly recommend them for professionalism. 10/10.
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July 2023 by Albert Bystritskii
My dealership of choice for almost 20 years. Always get treated right. Service department is great. Patrick, the manager is wonderful
