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November 2023 by Google user
Went up there to uprgade to a newer phone and switch over to a new plan. Casey and Jacey were extremely pleasant to work with. They both went the extra mile for me despite some of my complicated questions. Both did an amazing job not only at getting a new phone setup, but also being just super kind and friendly. Highly recommend when going up there to work with eitherof them. They made my experience super pleasant!
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September 2023 by NORM arter
This place doesn't know what they are doing, I would recommend everyone to stay away from this place and Verizon in general. They say you get a free phone and you don't they will take your money out of your account with out permission . So save your money and shop at another store and another carrier unless you like throwing money away shop here Verizon is rip off and don't care about people just your money.
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September 2023 by Jessica Lowe
All the staff was wonderful I absolutely loved the experience everyone was so helpful and friendly I will be back if I ever need anything
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August 2023 by Guy Duke
Excellent store and sales professionals. They did not stock my particular item but did have a comparable product.
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July 2023 by Shirley Magouirk
IT WILL BE THE ONLY VERIZION STORE I GO TO. THE BEST PEOPLE!
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June 2023 by Jacob Rollins
I came in today with a phone that keeps losing signal, ironically it did get signal in the store, but I explained the issue to the 2 employees and they keep downplaying the issue as if it was a location issue. Keep in mind I'm losing signal in the middle of manchester or anywhere away from the store. They persisted to downplay the problem and told me all I can do is make a claim on my phone that already is halfway working. Total let down. I've had great service with other employees but today was a complete let down. Now I'm going to another store to resolve this issue in hopes to have a working phone by tomorrow ?
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May 2023 by Lori Tenaglia
Lee was great, he went above and beyond with helping me as well as others while I was there, will definitely be back because of him!!
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March 2023 by Rebecca Hollingsworth
Waited over an hour for the TWO of them to come back from lunch in the middle of the day on a Thursday. Did not solve my problem and blamed it on an outage.... its been this way for months. Switching providers after 20 years with Verizon. They couldn't care less.
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March 2023 by Dustin Watkins
The last time I traded in a phone; I was promised $800 off. FIVE months later, and my there has been no discount applied. I have been on the phone with Verizon every Monday for about 8 weeks now. Still no results, and I am still waiting for the salesman in the store to call me back and resolve this.
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February 2023 by Adam Loveless
Leo is fantastic, and I was in and out of the store with time to spare.
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December 2022 by Heather Gunter
Waited an hour before even being greeted.. Only to be told that I had to have a photo Id to receive any information or pricing..
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November 2022 by Syd Mitch
Great service and helpful, friendly people! Got everything sorted out with the best results for our family. Thanks Shane for being patient and for being easy to work with.
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November 2022 by Cara Dunn
Loved working Leo! He was practically perfect in every way
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September 2022 by Grady Rutledge
We had a screen protector issue with our new phone. Shane went above and beyond the call taking care of the problem. He replaced the protector, at no charge. Shane made sure we were satisfied with the results. We recommend Shane and his associates with all your cellular needs.
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September 2022 by Kay Burr
They were busy but acknowledged my presence immediately and said they would be with me as soon as possible. I didn't have to wait long and he apologized for the wait. Very very pleased.
