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November 2023 by Brittiney Connell
Really helpful and kind staff! They also have a coin machine at the branch on Hall road in Alcoa where you can deposit your coins (if you still use cash :) )
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November 2023 by Nicole Makk
Been with them 20 years! Zero complaints! Glad they moved into this location. 5 Stars!
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October 2022 by Brittany Garren
Grandpa got loan on car in May they offered insurance to I pay for car if something was to happen to him..he died in July they will not pay due to him turning 75 in Feb..sad situation an I lay fought on bank for charging him until death certificate was turned in...so sad
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March 2022 by Brianna Chrisman
I like Alcoa Tenn FCU as a bank. Been using them for years. But this branch definitely has rudest staff out of all of the locationsAnd when I notice their interactions with other customers, it definitely has the vibes like they all sit and talk bad certain customers, and like I may one of them. The vibe changes as soon as they see me, and to a very noticeable degree.I always make a point to be nice whenever I come through. But everyone I've come in contact with so far in this location has a really bad attitude towards me.They definitely need to work on being more pleasant, and to EVERYONE
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April 2021 by Eric Goble
How can I say anything but good things about this place!! We switched back in November and I never looked back! Everyone is super friendly! Best banking experience I've ever had.
