Boost Mobile, a cellular service provider, has received mixed reviews from its customers. While some have had positive experiences with helpful and attentive employees, others have faced challenges with disconnected plans and lack of understanding from the staff. The location at the Maryville East Broadway is praised for its great employees, particularly Amber, who was able to resolve a customer's disconnected family plan issue and provide excellent service. Another customer commended Josh, an employee who went above and beyond to assist them with importing numbers from another carrier, even while attending to other customers. However, the Midland Plaza location has been criticized for refusing a simple SIM card purchase without the mandatory $30+ activation setup, which led a customer to visit the other location and have a hassle-free experience. Overall, Boost Mobile's service quality seems to vary across different locations, with some employees providing exceptional customer service, while others may lack the necessary understanding and helpfulness.
Boost mobile was the best decision we made to switch to! The employee was fast and very friendly. I would recommend them 100% thank you boost
November 2025
Amber was absolutely amazing as well as the other staff! Extremely helpful and the sweetest kindest most patient people on the planet! Thank you so so much! Im very happy with my new phone!
October 2025
This store always gets me taken care of. Let's me know the new deals and always tries to save me as much as they can. Highly recommend this location
