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February 2024 by Tiffany Snyder
Been getting my prescriptions from the CVS for years and I’ve never had a problem. The drive thru is open 24/7, with the exception of the afternoon lunch hour.They have a baby changing table in their restroom.
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January 2024 by Linda Hayter Turner
Today I have been to pick up 3 prescriptions that I had to have transferred from my favorite pharmacy, Blount Discount West, because my FEP BCBS is no longer in the program. I have been to Foothills Dr CVS 3 times now. I purposely took the medication box and bottle so that I would receive the correct Rx. My last trip to this location, I was given an Albuterol Inhaler which I DO NOT USE. The Wixela Inhub, which I NEED, was not filled. Additionally I needed Jardience refilled (I showed the empty bottle to the person at the desk) and the pharmacy refilled Ozempic, which I currently do NOT need refilled. I am totally frustrated and not impressed with this CVS!!!
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November 2023 by Sarah Soar Above, Gourmet Drinks
Always fast in and out. Staff always friendly and speak to you. Well stocked
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October 2023 by Gina M.
Pharmacy went above and beyond for me today. The lady was so nice and helpful and very kind to my toddler. If you need a cvs on a Sunday definitely go here!!!
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September 2023 by James R. Gann, Jr.
My mother and I had appointments to get vaccines at this location early on a Sunday morning. We made the appointments over a week in advance. We were within sight of the store when they called to tell us that they didn't have the vaccines we needed. This was completely unprofessional, careless, and a bad way to do business. They knew when they closed the day before that they did not have the vaccines and should have informed us then. I am completely dissatisfied with this experience and will NEVER do business with any CVS store again. If I could give less than a 1 star review, I would do it. In fact, I would give a negative 16 star review. Absolutely disgraceful!
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August 2023 by Jane Roycroft
Called and waited on hold for ten minutes no one picked up the phone..... The automated system said my prescription would be ready by 6:30pm. Wait in drive thru line only to be told they were out of stock and they " may" get it tomorrow but no guarantee. I told them I didn't understand because it told me 6:30pm today and the girl at the window said " was it a robot or real person?" I said " well the robot because no one answered the phone " she said " yeah short staffed noone to answer the phones but robots no accurate should've gotten a text" never did.So in case you need a prescription filled that's important do NOT go here!!! They do not offer to look at different stores for in stock options!! And told me they " couldn't " send it to a different store because it was a first fill prescription.... So to recap... Pharmacy has no pills...,. Won't pick up phones, won't text the customers to tell them before they pick up and has a lying robot tell them the wrong information so by the time they can get it called to a different pharmacy the doctor is closed!! I am NOT HAPPY AND WILL NOT BE BACK!
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May 2023 by Tammy Mcleod
Visit with the minute clinic today. Pharmacy had my prescription ready as soon as I walked to the counter. They are always quick and the staff is awesome.
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May 2023 by Robyn McCammon
I waited months to post this review because I was hoping that they would go back to the amazing pharmacy I’ve known my entire adult life, however, today was the final straw. After trying multiple days to get them on the phone and holding for twenty minutes or more a time, I finally just drove there. I told them I couldn’t get through on the phone and was told, very flatly, “We’re short staffed and doing the best we can.” I was then handed the wrong prescription, told that the prescription that was scheduled to be ready tomorrow was not going to be there, and that the text I got saying my daughters medication couldn’t be filled for several weeks (the reason I was calling in the first place) was actually already filled. IN ONE TRIP. Dangerously and recklessly under staffed, then, so I highly recommend you take your prescriptions where they can handle them responsibly. (But not to Walgreens.)
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May 2023 by Knox Foodie
Every single month a pharmacist tells me they have exactly 20 pills of my medication i.e. they have the full Rx but hope Im desperate enough to agree to less.
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March 2023 by Stanley G
I went to the clinic that was inside this CVS pharmacy what's the hours were from 9 to 4:30 walked in trying to use the kiosks and it wouldn't let us I knocked on the door that said welcome that had a person in it I'm assuming work there she asked me what I needed I told her that the kiosks wasn't working she said they were full for the day which there was no one there at the clinic at all except for her and then when I said something about it she said she was on her lunch break which on the sign it says lunches from 1 to 1:30 which me and my wife walked in at 1225 and on top of that she had a real bad attitude about the whole situation I believe she was lazy did not want to do so please if you can steer clear of this place and this woman
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November 2022 by madi thomas
the lady with blonde hair at the pharmacy is beyond rude and tells everyone our business. it’s disgusting, and my family is switching to walgreens, learn some respect.
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November 2022 by Brian Alegado
Very difficult manager Kristina to deal with. Like most people say on here, the other people are fine, it's just the PHARMACY manager that is extremely rude and unprofessional. SHE SHOULD NOT BE ALLOWED TO WORK THERE OR WITH PEOPLE
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November 2022 by Traci P.
Extremely unkind and unprofessional CVS Minute Clinic employee on Foothills Mall Dr in Maryville, TN refused to fulfill my sick 9-year old's 1:20 appt today because we checked in the kiosk at 1:33 after sitting in traffic for a wreck then paving. (All paperwork, ins card, and payment had been previously submitted when appt was scheduled at 7a). She instead took the 1:40 scheduled patient early, then would not care for my child (whose temp was 102) because the strep test takes 15 minutes to process and she had 13 minutes left until her lunch hour started at 2p. Unbelievable. I am so thankful for all the caring medical professionals we know in Knox and Blount counties. We certainly won't be seeking a healthcare professional at this location again.
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October 2022 by julia Rose
I'd rather give their pharmacy no stars. Horrible experience trying to get my little girls amoxicillin. They couldn't find her in the system and tried charging me 32 dollars for my child's medicine and I tried explaining we have tenncare and that we typically go to CVS south northshore (which I give 5 stars) but the blond pharmacist kept interrupting me asking for my kids tenncare card even though I told her my kids dad had it and was at work. I had to stand there and call CVS south northshore where they quickly and kindly transfered my kids amoxicillin there and instantly pulled her up in the system with my child's social. Point of story I wouldn't recommend this Maryville location to anyone. CVS south northshore is the best.
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July 2022 by James Long
I will be counting on CVS after today with my pharmaceutical needs. Reason why? They went above and BEYOND their regular tasks. My physician made a mistake and they fixed it. After two places piddled around. For a pharmacy to not only catch a mistake... But fix it, it’s beyond professionalism. For so much to go wrong it’s refreshing for someone that gets it right. Thanks much CVS.