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October 2023 by Freda H.
went to home depot to get a troy built mower in the Maryville tn home depot. and i applied for a depot credit card , they gave me a coupon. i tried to buy a troy built lawn mower from what they had in stock in back of the store, had it on the card an i ask them if its the one from back of store. they said no it the model number from the one in front of the store withe pieces missing and dents in it. we wanted one from the back, in which they did not want to sell to us. so i refunded that mower and went to Lenore city an bought one on the depot card, they did not use the coupon, said they could not use it on the lawn mower, so i went back to the depot to buy some paint and tried to use the coupon i got for filling out for a credit card, they said it was already been used, in which it hasn't. so do not fall for the trick of getting a coupon to use on any thing in store if you fill out the get depot credit card it is a gimmick . they do not take the coupon. I cried all the way home . for being treated so bad. went to Lowes and bought my paint, they where very nice. I been tellina my self the bible says the meek will inherit the earth. but it is hard to be meek with this store being so hostile.they deserve no stars. i will pay off the card immediately and cut card in to .Freda Hamby , Maryville, TN
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October 2023 by Katie M.
I have to say another amazing experience at the Home Depot. We came to get pavers for our project.. we needed a lot. We asked for a cart, after hearing the quantity they said no they will load them for us. They went way above and beyond what they needed to do. Leigh & Lillian are legit amazing. This store has been nothing but positive experiences
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September 2023 by Kenny B.
I went to pick up a new cast iron sink, asked the guy in the department for what I would need to have it installed, he did not offer any suggestions and failed to tell me I needed a duostrain drain for the install. I asked for a home depot pro to install and he had a company to call me that does not even do the work needed and told me to call home depot to get the correct installer. I also needed some help loading in the cart and in my car. No offer from him to help and the checkout person said she would get help, then told my wife they were backed up and i managed to lift out of the cart and load it myself. I will never return to this home depot again. i am buying the drain at Lowes.
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September 2023 by William C.
Went to pick up a few items I needed while I was close by. Only had 1 of what I needed on shelf, asked for assistance and was told there was 23 of them, but was just given excuses of why they were not on shelf, nobody wanted to look in stock. Doubt I go back to this location
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July 2023 by Heidi C.
I had the best experience at Home Depot this week. I found a Bosch dishwasher that was marked down. Alan discussed pros and cons of dishwashers. He quickly had the unit uninstalled and Ashley put me on the waiting list for their delivery truck rental. A couple of hours later they called to say the truck had been returned and was waiting for me. Checkout was handled by Jasmine. They had a young man whose name I missed help my husband load the truck. Every one of these folks was friendly and helpful. Kudos and many thanks to Alan.
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November 2022 by Aaron S.
We bought a Christmas tree tonight. I'd recommend bringing a tape measure. Our 8'-9' Frasier fir measured 7'9" when we got it home. We measured because it looked awfully short with our 9' ceilings. Also, bring your own twine and come prepared to carry and load the tree on your car and tie it down yourself. Last year we were offered all kinds of help on the spot. This year there seemed to be an expectation that we would do it ourselves. We got help, but it definitely wasn't a service they were prepared to offer. Some consistency of service year to year would be nice. I'm giving two stars because they did find someone to help us load our tree on our car, and he was very friendly and helpful. All in all, I'm glad to have a Christmas tree, but I will be buying next year's Christmas tree elsewhere.
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October 2022 by Tim K.
The Maryville Home Depot has some super-friendly and helpful staff. A large store with a good inventory. It's always a pleasure shopping here. You can't beat the customer service.
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September 2022 by Shane Adam Weeks
The company has great customer service just just the front end but threw out the whole store they always have great deals going on just over all a great place to be
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July 2022 by Amber
I got the biggest aloe plant i ever seen here in spring and look at it now! It grew so much!!!
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February 2022 by Amber Butzen
I got the biggest aloe plant i ever seen here in spring and look at it now! It grew so much!!!
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January 2022 by Haley Trotter
they need to find a different delivery company for appliances. my delivery date was for two weeks after I ordered. RAS logistics brought a dented dryer. a week later they rescheduled. They never showed. Now they are saying another week. why does it take a month to deliver a dryer? when I called to ask for a manager they said one would call. they never did. when I asked their supervisors name they said they could not tell me. I will never go back to home Depot. Home Depot can't give me answers either. I have two kids and can't provide clean clothes unless I go spend more money at a laundry mat. Wich is ridiculous when I paid $650 for a new dryer.
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December 2021 by Eddie B.
I ordered a washer and dryer from this Home Depot location. When they delivered to units I didn't find anything wrong with it, but they couldn't install the dryer because the duct was smaller than the part they brought with them. So it took me a about a week to figure determine/order/return/order again and finally install the dryer. When I started running the dryer I noticed that it was shaking heavily. So I turned it off and noticed that the dryer was wobbly. I checked the bottom and it was dented. I assume the trucking company dented it, but who knows. Because I called outside of the 48 hour grace period they won't do anything to help/mitigate. Be aware, ALWAYS check your deliveries, especially from Home Depot, THOROUGHLY so you don't end up like me.
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November 2021 by Heather Watson
Such a restful beautiful space. Everyone was so helpful!
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October 2021 by Connie Davis
Amazing customer service in light fixture department.
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August 2021 by Heather Bryan
Best Home Depot I’ve ever put a toe in …..