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March 2024 by Dave P.
Terrible customer service from cashier all the way to management. Multiple prices incorrect including coupons and price on shelve. The only way I would shop Kroger again is if I brought a marker and wrote the price on everything to make sure that they didn't cheat me. Honestly, they just don't care. Go to Publix he will be much happier with better prices accurate prices.
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August 2023 by Richard H.
I have been trying to view unsuccessfully my Fuel Rewards on my iPhone, Macbookand and Samsung Galaxy Z5 Flip Phone for Kroger for at least 6 months. Hours spent on the phone and chatting. They keep giving me "Lip Service" about fixing the problem but nothing ever changes.
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July 2023 by Jim J.
Finally done with this store. The personal shoppers in the way of in-person customers was already annoying. Their attitude is usually "get out of my way, I have a job to do. Kroger's constantly trying to force people into the self check line is also very annoying. Final straw today was a very rude personal shopper. I politely asked a simple question and she was completely dismissive and rude. I really won't be back. Food Lion, Food City, and Publix off 140 is where I'll be shopping.
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June 2023 by Michael G.
Terrible management two lines open and most of the self checkout closed. Waited 20 minutes to purchase two items on a Friday. Publix opens soon.
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April 2023 by Jordan M.
This Kroger is always out of the sale items. through krogers policy changes and politics they are making rain checks more and more difficult to use. I CANT WAIT UNTIL PUBLIX GETS HERE! over priced
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March 2023 by Doxastic C.
Rude workers. Cluttered isles make it hard to navigate. Terrible lines to checkout. oh and again rude workers. Higher prices then Food Lion. and rude workers. Unfriendly, combative, probably overworked.. still rude tho
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April 2022 by Angie W.
Hard to get a bad review as a grocery store but with all the options in a town this size go elsewhere. Staff we dealt with twice on different visits was rude. App doesn't work half the time and only way to get sale prices. Store is pretty messy. Get there are supply shortages so not their fault basic items out of stock but otherwise things they should have under control aren't. Go to Walmart or Publix which will be opening soon nearby.
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April 2022 by John M.
When we moved here three years ago I loved shopping at this Kroger. They had everything from Starbucks to sushi, a great deli and butcher shop, and a wide variety of name brand and private label groceries. Over the last few years though little by little the name brand groceries have been being replaced by Kroger brand goods. The replacements are not not of the same quality. What would have been a five star review before is slipping year after year.
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October 2021 by Beth Tucker
This was my third visit at Kroger where I have gone through checkout and had to bag my own groceries. Your poor staff is checking people out and bagging groceries. HIRE more people. self checkout is for those who either don't mind or whose volume of groceries are acceptable. I don't get paid to shop at your store or to bag my own groceries. This is unacceptable and exactly what keeps me from shopping at your store.
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April 2021 by Prince Homebuilders inc
Nice place to shop
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April 2021 by Prince Home Builders Inc. Prince
Nice place to shop
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February 2021 by Sport S.
I took video of the Kroger but I can't download. It's clean, well stocked except spices, needs restocking. Meat , Seafood , Dellicatestion Sushi . Great wine choices. Fresh vegetables Fresh herbs it was out first time there, were are visiting from Texas, and we will definitely return!
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September 2020 by Amy Tatro
Just have to thank Kroger Maryville for being so helpful. I busted a whole marina sauce all over my foot and I had 3 employees run to my side to help. So friendly and went above and beyond to help a girl out.
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August 2020 by Martin H.
Kroger is awful. The prices are a bit cheaper and they have fuel points but weather it's the horrible service or poor products it's not worth the frustration
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April 2020 by Jeanette McBride
Best store with great customer customer service!!! Prices are lower than Walmart! And there’s help on the floor with lots of cashiers!! Thank you Kroger!!