Metro by T-Mobile at 2119 E Broadway Ave offers exceptional prepaid plans and a variety of 5G phones from popular brands like Apple, Samsung, and OnePlus. Customers praise the friendly and helpful staff, particularly noting the expertise of employees like Amanda, Tara, and Misty. They provide excellent service, assisting with phone setup, plan changes, and phone accessories while ensuring a welcoming atmosphere. While some customers wish for better stock of phones, the overall experience is positive, with many expressing a desire to return due to the knowledgeable and polite staff. For inquiries, customers can call (865) 233-3349 or visit the store.
Amanda at Metro did a wonderful job. She set my phone up, moved all of my apps over for me and even got me a new tablet and case. Wonderful lady.
July 2024
Amanda is the best employee ever at the Metro here on East Broadway she has always been the best to my service needs
July 2024
Awesome staff!! Very polite and helpful only complaint is I wish the company itself would keep a better stock of their phones. Most competent location I've been too
