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August 2023 by Alexander McDaniel
Zero pest control.
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July 2023 by Robin Tobin
Great service. Knowledgeable in the trucks he's putting you in. Complete inspection of truck with you.
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May 2023 by Pete G.
Southpark Storage is where I would go first to rent a truck (Penske) or store items. They are friendly, helpful, and honest. I fully recommend them!
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April 2023 by Dennis Smith
Smooth operations over there, from sign in to sign out never a problem ! Used these folks for eight months, very accommodating!
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January 2023 by Wendy-Sunny A
I got frustrated trying to navigate their website, to find Rates of the storage units. Now I have to wait until Monday to call. I will change my review if I get an answer.
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May 2022 by Crystal Bryan
Returned our Penske rental here. Very friendly and helpful folks.
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March 2022 by Ann Violett
Great customer service.
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December 2021 by Steve MacDonald
Best in business.
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April 2021 by Randy Royse
Nice people; easy to work with.
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July 2019 by Sandra Floyd
Great location, and price. Very nice and helpful employees
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February 2019 by Teresa Sharp
I dont recommend anything about South park Storage .. i have storage units there and cant get thr owners to communicate with me .. I have two units 10x10 which I was given a price for a 10X20 .. they apparently raised the cost by 25% without notice and didnt tell me until it caused me to run a month behind I finally got it caught up this month and they still have my units double locked and will not answer my texts nor will they remove the Locks from my units. They r crooks!! Don’t use them
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February 2018 by Cindy Pazourek
This is by far the worst experience I have ever had renting a moving truck. They are rude and try to force you to buy their insurance. No one was there when I went to pick the truck up, at the scheduled time. I had to call the # on the door and the man was rude to me. The truck was covered by my insurance and I provided them with a letter and documentation, from my insurance company, they would not except it and required me to go back to my insurance company to have them rewrite the letter to specifically state we could drive a vehicle over 12500 lbs. My insurance company did so, but said they had never heard of such a thing. The truck was filthy!! food and debris in the cab and inside the trailer was full of debris, the outside was covered in mud and there was no gas cap, which they did note on the drawing of the truck and told us it would be fine without it. When we got to the other end to drop off the truck, they said not having a gas cap gives you bad gas mileage and they immediately put a cap on it. I did call customer service and they are going to refund me a whopping $25.00 of my rental. If I was going to rent a Budget truck again I would not rent it from Southpark Storage, go to Knoxville if you have to. Honestly, I will never rent a Budget truck again! I hope everyone who has had a bad experience with Southpark Storage and Budget truck writes a review. I hope the dirty truck and the hoops they made me jump through, trying to make me purchase their insurance was worth it. I will tell everyone I know to stay away from this place. I would have gone elsewhere if I had the time to make the switch. We were just trying to take some furniture and a washer and dryer to our son and his wife, who just returned to the states from overseas. Come on people have a little pride in your business.
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January 2018 by Cedrick Grindstaff
Locally owned . Gates are always locked and properly functioning. Units are plentiful. Easy access from 411 south and William blount drive. Customers have 24 hr access to unit
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October 2017 by Andrew Tipton
Recently moved from Atlanta to Maryville, TN and needed to a storage unit and a moving truck. The guys I talked to at the front desk were very friendly and well informed on insurance policies. They explained how most insurance companies will not cover vehicles over 10,000 lbs so I gave my insurance group a call and found out I was not and had never been covered to drive a large moving truck. Thank God I never got in an accident before or I would have been screwed! I paid the small fee for their insurance and was happy for the piece of mind.
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September 2017 by Lacey Hickle
First of all my reservation was for 3 pm and I get there and it is locked. There's a sign on the door with a number to call. Call the number 3 times and no answer. Someone finally shows up 30 min late and he is rude. Then he proceeds to lie to me about having to buy budget's rental insurance and screws me out of $50. So I would not recommend going with this place nor budget to rent a truck. Use uhaul even if they are more expensive because at least they are staffed during office hours and don't lie to you.