Pilot Travel Center in Cleveland, TN is a large travel stop with fuel, including high-speed pumps and EV charging, along with Wi-Fi and overnight parking. Reviews note the staff is often friendly, attentive, and provides above-and-beyond customer service. The location offers a variety of fresh food, snacks, drinks, and coffee, with McDonald's and Subway on site. Amenities include showers, though there is no laundry. The store has tons of things to look at and a little bit of everything for needs on the road. However, some reviews mention the store can be disorganized and not well stocked, with floors sometimes dirty. The parking lot has limited space, with much of it reserved. While the restrooms are generally clean, the premises sometimes need care. Multiple registers and self-checkout stations are available day and night for convenience.
This pilot is nice as it should be from inside. From outside the truck parking lot is very filthy, I noticed 2 guys with yellow golf cart and trailer supposed to collect the debris from the lot, (they choose what to collect) not every single piece. This is why the lot is FILTHY.
May 2025
Disgusting nasty restrooms!!! Truckers service the entire nation, truckstops are here to service us. Have some respect and provide clean restrooms for truckers!!!
April 2025
It was very messy. Restrooms not clean. Coffee area very dirty. Floor dirty.
