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November 2023 by D Orban
My Mail isn’t delivered from this location but I will say that I drive out of my way to mail packages from this location. The Apison USPS office where my Mail is sorted and delivered from and is only 1 mile way. It is unwelcoming and disorganized. This McDonald, TN location seldom has a wait and the staff if ALWAYS helpful and friendly.
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July 2023 by Jean Hammond
John and team are the greatest help every time I’m there!
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January 2022 by Wes B
This is the worst post office ever they are very rude. They don’t even try to deliver packages from Amazon prime. Furthermore, they wait for me to travel 15 miles to pick up my packages at the post office. Or they ship them back to Amazon!
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January 2022 by Cynthia Ashley
I believe they are understaffed, but the customer service is so good the issues I’ve experienced didn’t cause a fuss.
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September 2021 by rebecca levings
Have had issues recently with mail being misdelivered, packages arriving very late, or most disturbing, a certified mail with a cashier's check sent from my cousin being put in my mailbox with the green slip torn off, instead of being brought to the door for my signature, as it should have been. And the certified mail was a whole MONTH late. That said, I think the Post Office service in general has been especially poor recently, with much of the problem being in the hubs in the large cities. In my situation, this certified mail was sent out from my cousin's small town PO in WV in early August and and it arrived at the McDonald PO in early September, so it was floating around in the larger mail system for a month. Fortunately the cashier's check had not been tampered with during all that time. I brought these issues to the attention of a man who works there, and he was very understanding and polite, and was especially concerned about the certified mail.However, I was in that PO a month previously, inquiring about a late series of packages (comprising one order) from Amazon. Amazon is usually very timely, so I was concerned when I searched the Amazon delivery site, and found that the package had ready been delivered. But I had not received it so I called them, and they resent the order. But I was still concerned about what happened to the original order, and the general state of the Post Office currently, with all the misdelivered mail, etc. So when i visited the McDonald PO then, I encountered the woman who is the Post Master there. She was rude and accusatory, implying that I was trying to purposely get a double order so I could sell the duplicate products on Ebay or wherever. She was also somewhat defensive about the mail carriers there, saying that the old one for my route retired and they have often had to resort to hiring temporary staff who are relatively untrained or unreliable. From what I understand from a staff member at that PO, this Post Master has a general attitude problem. And that seems borne out in some of the other Google comments as well. Outside of dealing with her, my feeling about the other staff at this PO is that they are honest, helpful and friendly.
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July 2021 by robert fisher
Office staff rude and not helpful. Makes you want to go Postal on them! Worst of all they lie. Went to check on Amazon package and clerk told me it was in ahuge basket of orders and she would have to go through all of them. Then she asked my address and when I told her she said my carrier was already out and he had the package she just said was in the basket and it would be delivered today. Told her our mail had already been delivered. She said he would be back.. LIE #2.
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July 2021 by Paul Bailey
Mail delivered to wrong location And I have a post office box Lucky if I receive it in PO box.
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July 2021 by Juls Charles
Very Rude. Jamie is the person who answered the phone. I asked my first question and she said she was unable to assist me with it and hung up on me without me even being to collect my thoughts to ask a follow up question
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June 2021 by Julie McCroy
This is the most incompetent post office I have ever been in! There is always a problem! Employees are not helpful, been dealing with this mess for over 15 years. You would think someone could train knowledgeable and helpful employees l.
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June 2021 by Tia Stairs
Never delivers mail or packages on time and are very rude when you ask where your mail is.
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April 2021 by bonnilee ferguson
Convenient 2 ? home ?
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July 2020 by Matt Hunzelman
Great hours 8:30 to 11:00 1:00-4:30. This place is black hole for packages, and with hours like this it’s impossible to acquire all the failed deliveries.
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July 2020 by Matthew H.
I Hate this post office! Black hole of packages, hours of operation make sure that no persons who have a job or a life could ever retrieve a package 8:30-11 1-4. Package tracking stated that package was unable to deliver due to no one home, at 5:24 but it was only 5:14. And the online computer voice program is total crap.
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June 2019 by Hurbs
Employee saw me and another person walking in to ship packages as he was locking up, stayed open as to not inconvenience us, while eating into his personal time. Thanks again!
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March 2019 by Chad Fox
I keep having to go to the post office to pick my packages up. They open late, close early and have a 2 hour lunch where they close.
