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July 2023 by Jessica Watson
This is the nicest Verizon around. The two young men working were efficient as could be. They were great at what they did. The young man worked with me and was able to help another person. Very nice and went above and beyond.
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June 2023 by Brian Qualls
Needed a phone today and stopped in for the first time. Donte was super helpful, super professional , and stayed over after closing time to make sure I had what I needed and that my new phone was set us properly. My hat's off to you sir. You exceeded my expectations.
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March 2023 by Jerry Laughlin
Need a place to pay your bills with out waiting on help from someone else to get done with the other customers
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December 2022 by Regina Bryant
Helped me fast and friendly service
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June 2022 by Vance Ward
Good customer service here, and nice selection in stock.
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April 2022 by Stefanie Kordik
I went into Verizon today to upgrade my phone & I was taken care of by Ashley. She was very knowledgeable and helped me get my new phone set up quick and easy. Made the whole process a lot less stressful!
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April 2022 by Dawn Garrett
The customer service was awesome. Fast and friendly. They had just what I needed. Very pleased
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March 2022 by Brittany Bell
I went in to trade my phone in and Verizon was having system issues. I am very pleased with the service and commitment from the staff. Ashley was very patient and attentive. She did everything she could on her end and went through all the channels to resolve the issues. I returned to the store and each staff member had the same patience and commitment. I highly recommend!!!
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March 2022 by Troy
Christy was super helpful. Needed a new case and screen protector. Had it done in 5 minutes. Highly recommended!
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February 2022 by Jennifer Nelson
Andrew was amazing!!! So helpful and friendly!! Glad we found a place with great people that gets you in and out!
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January 2022 by Gary Walker
I have been a Verizon customer for 16+ years. In all cases up to now I would rate Verizon customer service at as low as any in the business. My faith has been restored in the McKenzie Verizon store. They have been more than helpful. Up to now it has always been a multiple hour experience to do anything. That is not the case in McKenzie. I have been there to order a phone and replace an iPad through insurance and I haven't spent an hour in the store the three times combined.The McKenzie Verizon store will be my only place to go for Mobile services. Great people that know how to treat people.
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January 2022 by Georgia Johnson
Christy was very kind, understanding and patient. My kind of rep especially since we have the same last name....?....can't go wrong with a Johnson.
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December 2021 by Tracy Hensley
Excellent customer service!
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November 2021 by Jimmy Hair
Christy was so helpful & really knowledgeable. She was so kind & patient with us 'seniors'. We really appreciate all her help.
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October 2021 by Beth Dawson
Christy is fabulous! Very friendly and helpful. Welcome to McKenzie!