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December 2023 by Teresa Vassar
It's not the McKenzie Bank personally it's Weaver homes that Banks through Mackenzie Bank on portable buildings
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December 2023 by Jessica Nichols
I am rather disappointed with this company. We owed less than $500 on our storage building and the personal was very rude and disrespectful and insulting due to the fact my Family got on hard times financially. When and if they answer the phone I can give a status update on our financial situation since we were told that they were NOT going to pick it up cause we owed under $500. I had to result to replying back on email that was sent monthly hoping it gets a person to show my communication with them. Now I owe $300 principal and now another $315 in fees and it’s ridiculous. When you let them know you will pay on the 6th (Today) now they are tacking on more fees and were refusing my payment as they wanted the full $650. Before you do any business here do your research on this company, at least you will get better customer service elsewhere. Reading there reviews it seems that they are rude, disrespectful, and insulting is common with them!!!!
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November 2023 by Linda Johnsonius
The employees are always extremely helpful. Special thanks to Tonya (?spelling) at the Paris branch.
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September 2023 by William Parham
Apparently, this bank has no managers...
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September 2023 by blakmaul
The rude lady I just spoke to when I was trying to negotiate yelled at me and hung up on me…I couldn’t get a word in.. she’s very rude and disrespectful….
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August 2023 by Raven Black
Rudest people to deal with when it comes to financing a building and negotiating terms. Like I actually DREAD having to speak to them at all so I just accepted their terms instead of contacting them to fix the problem. They tell you one thing and then send paper work for something else. They also send harassing texts to family members that your payment is due even when it isn't late.
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May 2022 by Cogan Wagner
One of the worst banks I’ve ever used. Locks your card and you can’t contact a single person over the weekend. You can barely contact someone during the week as they only operate while everyone’s are work.
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January 2022 by Brian Damage
I've not been to this bank yet, but they come in the highest regard according to my professional contacts. I would hope they were impersonal.. I don't like my banker trying to be my friend, knowing my spending habits etc lol.. either way, I understand that McKenzie Bank will take care of my International Life.. I may be mistaken but I've heard they trade currencies?
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December 2021 by Ray M
These are some of the rudest people I have ever delt with over the phone. It seems it's reoccurring issues with most of their customers. The company is definitely lacking in customer service and a company I will never deal with again and will never recommend anyone to use.
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November 2021 by Dennis Elkins
Its a great bank, people that work their are amazing people and they really get to know you.
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June 2021 by Amy Reed
I have never been so insulted in my life. My husband and I opened a new account and safety deposit boxes. Everyone was so nice. My husband set up the on line app. He was having problems logging in. Well Joe aka Vp called cause he put in the wrong ss number for my husband although it was right on the papers we filled out. It came back with a woman's name so he told my husband he thought we were there to defraud them. Really?. That is F$#ked up. The never called back. Never appolized. We closed our accounts. They charged us for checks and a safety deposit box we never used.
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May 2021 by Timi Hunt
Very professional and caring. Called me back quickly after leaving a message. Answered all my mortgage loan questions. Thanks Ryan Courtner
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November 2020 by Amanda Allen
Went in to cash a payroll check and was flat out refused. Would absolutely never consider opening an account here.
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July 2020 by Jan Nelson
Everyone has been extremely helpful with all my banking needs. I’m very appreciative.
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July 2020 by Melissa Reid
The Paris office is more pleasant to deal.with .The McKenzie branches.Went in to put in change and the young woman could not count .she didn't have a machine.So I said change rolls and I'll drive and count the change atleast I'm not texting.And driving.The main.office in McKenzie. The woman you go to for anything is very rude.very very rude..the tellers at the main office in McKenzie are rude aswell. Now that want to charge $6.00 for some insurance roadside assistance I'll never use.Because.i have car insurance..Now I try to call the 6427317 number to Get my balance. And Last two months.I cant make the call if I do get through. It hangs up on me. They probably all voted for Trump.Im about ready to take my buisness elsewhere. Have a blessed day
