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January 2025 by Marge Jousma
My packages are always saying they have been delivered, but I don't get them! Is it possible an employee us stealing packages??? I don't think the mail delivered today due to former President's funeral, yet my tracking says my package was delivered. I think an investigation is in order!
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June 2024 by Mike Patterson
USPS McKenzie, TN has some of the nicest people working there. They are very courteous and willing to help.
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January 2024 by Tee Stallings
December 2023. I had an Amazon envelope left in my mailbox with it carefully cut open and the contents removed. Neighbors mail left in my box twice. Letter with the stamp cancelled and put back in my mailbox 3 days later. Now, my sister got her Christmas card and it was opened and the gift card removed.
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September 2023 by Kenneth Tyndall
Always have a pleasant experience with the people working here
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April 2023 by Brady Alton
Won't actually knock to deliver packages. Just sorry we missed you letters.
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December 2021 by Vivian Ruddell
I go monthly to get money orders (the cheapest in town that I have found). The staff has always been pleasant and courteous. This is by far the cleanest post office I have ever been in! Our mail carrier is a very sweet man and always speaks or waves if we are out. No issues to date.
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October 2021 by Scarlet Brewer
Delivered a empty package. Package was torn open at one of the corners and and the plastic was shoved back in empty. So need to check the employees.
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September 2021 by Jazy Berrie
Awesome postal service
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July 2021 by Melinda Walls
They have posted delivered of two different Amazon packages in the past month! Neither were delivered to my mailbox. Is someone keeping the packages or putting them in the wrong box!!!! And YES the addresses were correct!!
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February 2021 by Tee Mc
They have lost 3 Amazon packages in the last two weeks. Not sure if it was here or somewhere along the way but the tracking is a joke. And whatever happened to "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds?" Delivered twice during the week we had snow. Poor service like everything else in McKenzie.
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February 2021 by Sabrina White
Awesome postal service
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December 2017 by Pam Schaffer
It's December, heavy volume time. Two employees in the front. One goes to lunch leaving only one employee to wait on a crowded lobby. No Excuses! I understand that lunches are necessary but like retail, when you are providing a direct customer service, someone needs to replace the person leaving. Not to mention a third employee should be there for heavy volume times. Nice location but poor service.
