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April 2024 by Teresa Parnell
I called the manager when I got home in Shelbyville to let him know how awesome my experience was! The food, especially the original chicken sandwich, was maybe the best I had ever had at BK. Also, the employees were super nice! Great experience! Wish all fast food places were this wonderful!
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April 2024 by Sally Farrar
Went through drive-thru thought it would be quicker inside it was a little bit busy... And under all the business the crew communicated 100%.. Miss Hailey showed amazing leadership and took opportunities to teach/train when extremely busy with calmness and composure.. backline had a new employee training she took the time to make sure he learned while encouraging him... My sandwich was cut in half per request.. She checked to make sure before bagging.. our order was perfect, who cares if we had to wait.. A++++++++++ service.. "Jon" on register you have perfect cashier presence. Good job. The whole crew worked well together...
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April 2024 by David Frassrand
Staff was rude .
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February 2024 by Joe Frazier
Very dirty look around the ketchup dispenser ,straws ,napkins not cleaned in days very hard to find a clean table to
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January 2024 by J.R. Bonner
Service was great, but the food was cold. The drink was horrible.
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December 2023 by Penny
Sat in the drive thru line 20 minutes. With 3 cars in front of me while some little girls asks me to give her 1 minute and 5 minutes later still no order taken. Had to dive off and not even get time to eat lunch on a 30 minute break. I worked there in my day and there was no way we would have people sitting there like
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December 2023 by Jennifer Cantrell
It was very busy, but the manager kept everything going smoothly. The food was good too!Parking: The parking lot does need some TLC
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November 2023 by DJ
Little known fact is that you can't order the chicken fries and the ghost pepper Whopper at the same time at this location. You have to talk to the assistant mgr and STILL drive through the drive-through twice.
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November 2023 by Keisha Rutledge
We had a pretty big order, but they got it right! The price wasn't bad & our wait time was minimal.
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October 2023 by Sandra Mcculley
Best burger King food was great thanks for a great
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October 2023 by Paul Moser
The food is hot, fresh, and fast. The staff is efficient but almost robotic, which is fine as I don't go to Burger King for Socialising.Vegetarian options: Impossible Burger.Dietary restrictions: I don't have any, but I have noticed signage.Parking: A tremendous amount of parking; I've never seen the lot get close to capacity in 30 years.Kid-friendliness: It's Burger King, not McDonald's.Wheelchair accessibility: Yes, although the entrance has a steeply sloped ramp for 6 feet before the door, it is heavy.
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October 2023 by Just Lovely
A really great BK location. Staff are conscientious about getting your order out correctly. BK beats the fast food chain competition for taste every time!Vegetarian options: The Impossible Burger is aptly named.. it is impossible to distinguish its texture or taste from actual beef.
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October 2023 by Jase M.
I ordered my food fifteen minutes ahead, got here, and it still wasn’t done. So his is a consistent problem here. I’m going to be late for work because I thought maybe they would have it together enough to have my food ready after fifteen minutes, but I guess adults can’t put together a simple double cheeseburger.UPDATE: Rudest staff I have ever experienced in fast food. GM has no leadership (claims to be retired special forces…yeah right). I decided to give them one more chance and after waiting at the speaker for a minute and a half I said “Hello?” I was met with a fast, angry “Just a minute, sir.” Save your money and go to the Wendy’s next door. At least the service, speed, and politeness of staff is there. I will never eat at this location and again, and highly recommend avoiding it.
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October 2023 by James Cribbs
Orange juice a little bit expensive. Tater rounds almost to hard to eat over done biscuits and gravy excellent ?.Parking: Handy cap parking unusably far from door on the lower parking lot.Wheelchair accessibility: Yes
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September 2023 by Efurd West
Good food and service. A well managed restaurant!
