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February 2024 by sandra hayes
Great help. Great people!
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February 2024 by Melissa Simmons
Do not waste your time or money if you want or need customer service you will not get it here.
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January 2024 by Brett Crawford
Great customer service
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January 2024 by Thomas franklin H
Spectrum (store) something sounds suspicious ,wrong name.. SPECTRUM
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October 2023 by Pam Stern
Great experience swapping from Verizon. Ms. Anderson made it so quick and easy. Highly recommend !
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September 2023 by Carly “Hurricane Carly” B
So I go in on my lunch because I need to get a phone and they close before my shift is over so I was kind of in a rush. The lady was very nice and friendly and had all kinds of great offers and deals for me that I absolutely could not refuse. Now once we get processing and begin the transactions it turns out that I'm unable to get the phone that I actually wanted do to eligibility issues. And also the free home phone and internet that she offered I was not able to get that either. So more less everything that she said that I was going to get I did not and I ended up paying $68 for the phone service and then and then 27 per month for internet and walked out with abs phone.
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September 2023 by Wicked
I had a great experience at our local Spectrum store. I went in originally to upgrade my phone which they helped me tremendously but then we got to talking about my internet and they help me double my speed with minimal increase in price. Daryl and Paul both were extremely knowledgeable helpful and kind I will happily keep Spectrum and highly recommend them!
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September 2023 by Carly Blankenship
So I go in on my lunch because I need to get a phone and they close before my shift is over so I was kind of in a rush. The lady was very nice and friendly and had all kinds of great offers and deals for me that I absolutely could not refuse. Now once we get processing and begin the transactions it turns out that I'm unable to get the phone that I actually wanted do to eligibility issues. And also the free home phone and internet that she offered I was not able to get that either. So more less everything that she said that I was going to get I did not and I ended up paying $68 for the phone service and then and then 27 per month for internet and walked out with abs phone.
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September 2023 by Dustin Armstrong
I called ahead and everything was waiting for me when I arrived. Very happy with my experience there. The staff were very nice and thorough.
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September 2023 by Richard Schauer
Do not get spectrum. When you cancel and your billing cycle is not up yet they will charge you for another month and then argue that you are wrong. My monthly payment was around the 20th of every month. I canceled on the 14th. They charged me again on the 19th again after I canceled.Go to Comcast or Verizon.
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August 2023 by Alyssa England (AKE)
We’ve had spectrum internet for 2 years now, the last several months we’ve had nothing but issues with the internet dropping multiple times a day. Recently got a new modem from them to hopefully fix the issue, and it’s just as bad. I’m notified of “outages” every day. If they weren’t the only decent priced provider around here I’d definitely move
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August 2023 by Melody M
If a could give a zero stars I would. There was a price increase coming and promotion ending (Spectrum was giving me another promotion starting the next billing period), that fine had no problem with that. I called at the beginning of August to make sure of the price, was told 79.98, got the bill and it was 89.98. I hate being lied to, going some where else. Don't get Spectrum they are decetiful! Was going to get mobile service with them, NOT NOW!
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August 2023 by AKE E
We’ve had spectrum internet for 2 years now, the last several months we’ve had nothing but issues with the internet dropping multiple times a day. Recently got a new modem from them to hopefully fix the issue, and it’s just as bad. I’m notified of “outages” every day. If they weren’t the only decent priced provider around here I’d definitely move
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August 2023 by James Johnson
Worst Internet in the World! One lightening bolt knocks the whole apartment complex out for hours. Internet goes in and out on a daily basis. The time before last, the Internet was out for 25 hours! A mosquito ran into a firefly last week and knocked the whole frail Barby Doll system out! Lol! Took an army of Ken Dolls half a day to figure it out! I've lived all over the country and have never seen a service so bad! Even Xfinity is better and that's the bottom of the trash heap!Here we go again! Sunday! Spectrum Internet Down Again! Bright Sunny Day! No Storm! Entire Apartment Complex Down 4 hours and counting....... Satellite Service looking better every day .....
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August 2023 by Patrick Reagan
The last few months I becoming more and more irritated with Spectrum internet. Interruption after interruption. I have lost confidence in the reliability of this service. Right now trying to watch on my laptop, Hourglass! On my TV no show info available. I think it's time to call Ben Lomand, Ive heard good things
