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January 2024 by Riley Baker
I just use the parking lot here to visit surrounding locations. I don't actually use Verizon. The spots up front are really convenient.
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January 2024 by Clyde Sawyer
VERY HELPFUL people
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December 2023 by Ali Sydenstricker
I had an amazing experience with Caesar. He was the only one in the store at the time, but still managed to get my whole family new phones on a new line and still tend to other customers periodically. I also was switching from another plan and wanted a promo deal, that made doing it rough, but Caesar stayed super patient with us and answered every question we had. Great location and great worker! He couldn’t have done any better! Definitely deserves a raise.
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November 2023 by D Jones
Great experience! My husband and I both got new phones. They only had one of our phones in stock, but someone was coming in with something from the next town over, so she had him bring in an extra. I didn't have to wait days, just a couple of hours. That was wonderful! Thank you, April!
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November 2023 by Sebrena Wade
Five stars for April!! My family and I have been buying our phones from April for many years now. She has went above and beyond to help us too many times to count. However recently, through no choice of her own, she was transferred from the McMinnvile store to the Sparta store. Therefore we will now be driving to Sparta just to continue to purchase our phones from her. She excels in customer service and it’s totally worth the hour drive just to do business with her because we know we will be treated like family. Thank you April for hooking us up with new iPhone 15 Pros! We love them!
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November 2023 by Lori Bohman
Very happy with my new phone. Sales representatives April and Lacy were very helpful with questions regarding a data plan.
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October 2023 by Erika Northcutt
This is hands down the best Verizon store around! I’ve always had wonderful interactions with each employee in this particular location, but one person stands out among the crowd for me. Lacy Stoner has been my #1 go to for all things phone related for years, and I always tell people to go see her because she’s just THAT GOOD. She never hesitates to talk through products with me to help me find the right product, and she goes above and beyond for every customer I’ve ever seen her interact with! She’s personable, kind, knowledgeable, professional, respectful, and honestly just the best person to work with from a customer’s perspective. I upgraded my phone today, and not only did Lacy find the best phone and deal for me, but she was actually able to lower my bill! Lacy will forever be the first person I contact anytime I need anything related to my phone, and I will continue to recommend her!
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September 2023 by Shaun Cook
Lacy has helped me with every phone I’ve bought for me and my family for.. I dunno.. 10-years now. Very knowledgeable and always makes the process so smooth. Highly recommended!
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September 2023 by Kenneth Pack
Great experience got my phone quickly already set up and the associate that helped me was very nice and knowledgeable
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September 2023 by Michael Heaton
The staff was very helpful. She definitely nows her job
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August 2023 by Annie Vest
Lacey was so easy to talk to. The computer system went down while I was there and the staff remained calm
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August 2023 by Alicia Adams
This is about the service itself not the location I will ever have service with them again they tricked me not only that they don't hold strong to their word if you're looking for a good network you're better off using straight talk
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August 2023 by Heidi Schettino
I ordered online to pick up in store, after not being notified it was ready I called and was told they couldn't give me the one they had so they were waiting for one to come from Sparta and it would be an hour. So I went in an hour later and was told it was locked in the safe and I'd have to wait 10-15 minutes or come back. I come back after my meeting and she says I need to come back tomorrow morning because they're helping other people and they close soon. I was obviously frustrated so she said I could just cancel and get it mailed to my house. So I cancelled. I depend on my phone for work and those employees have no consideration for anyone else's time.
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July 2023 by Marie Murphy
JOSH was fabulousVery kind and very patient and understanding.Thank you so much.
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July 2023 by Susan Rogers
Josh explained the problem that I understood. Great job!