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February 2024 by Morgan Smith
I had legitimately the BEST experience at this AutoZone. I’m completely incompetent when it comes to cars and one of the sales reps, Alex, went above and beyond to help me out with my car battery. Service and human compassion like that doesn’t come around often. Highly recommend this AutoZone location just based on the fantastic employees alone.
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February 2024 by Alanis Rich
I had so much help today from some wonderful people! They guided me through everything I needed. I left feeling knowledgeable and well taken care of.
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February 2024 by D’Anthony Kenton
I came to get a lightbulb and that was it. But a man by the name of Cowboy took it a step further and helped make the process of installing the light so much easier. He saved me a nice amount of time aswell. From a customers stand point, he deserves a raise! Thank you again.
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February 2024 by H P
I have never had a better customer service experience than at this autozone location. Mike, Larry, and Doug were excellent and helped us find a solution to our car issue, my wife and I were really impressed by the level of care and effort.
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February 2024 by Joshua Thomas
Auto repair Low Temperature
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February 2024 by Roland Haas
Larry made my day. Needed a new battery and he made the experience quick friendly and painless.
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January 2024 by Kathy Tompkins
James the manage on duty and a female employee went above and beyond helping my husband install the headlight bulbs he had purchased.
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December 2023 by David Todd
Helpful and relatively efficient.
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November 2023 by sh481
Patrick is the best example of putting customer satisfaction first that l have come across in a long time. He helped me replace my headlight, a feat that turned out to be no easy job. He beat his hand up and wouldn't give up to make sure my headlight worked as the light faded early due to daylight savings. Whereas most others would have just simply told the customer to go to an auto repair shop, he stuck with it and had a great demeanor the whole time. He then told me he had been with AutoZone for 32 years. The fact that he still has such a positive attitude after all this time is a testament to the culture and quality at AutoZone. Thanks, Patrick!
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November 2023 by Jason Winfield
Terrible service tonight. Apparently, Auto Zone has no way to look up past orders even if you are a rewards member. I was trying to confirm the date that I last bought headlight bulbs from a different Auto Zone because I believe they were within the 1 year warranty time frame.Cashier tried to look it up. You could tell he was new and didn't know what he was searching for. Goes to get Manager. Manager says I have to call 1-800 number for help with any rewards questions and is completely dismissive as if I was bothering him and in his way. Also, starts arguing with me over whether it's in warranty or not.I know that they can look up battery orders. Why not other orders you bought with their Rewards Program? Talk about confusing as hell. What is the point of a Rewards Program if they can not display past orders in their system!?You pay a premium ($20 extra in fact for the new bulbs I bought tonight as compared to Amazon) to shop at Auto Zone.After tonight's fiasco, I am not sure I'll ever go back. Pitiful, downight shameful service.
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October 2023 by Antonio Washington
The associate Jerron was very helpful and pleasant. He went more than above and beyond to assist me with my battery change. Give this young man a raise.
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September 2023 by Fallon Howard
Patrick did an outstanding job! He was the only one working, he was answering the phone, checking people out, and assisting with repairs. He was very polite and very knowledgeable.He deserves a raise❗️He called Hunter in and he came in to help out, he was a great as well!
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September 2023 by Ora Burgs
My battery died and Country Cowboy provided exceptional customer service! He was fast and efficient. I will definitely visit the Cordova Autozone again when needed!
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August 2023 by Elijah Kennedy
Fantastic customer service and a great vibe. One of the employees lent me a screwdriver and opened a package for me, plus he was funny as hell. When I came back from replacing my overhead light the window washer fluid I asked about was waiting on the counter!
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August 2023 by Jeremy Chastain
Patrick Asbridge provided The Absolute Best Customer Experience !! Hands Down!!Thanks Patrick ! Amazing !