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February 2024 by Mildred Rodgers
I didn’t know Batteries Plus replaced watch batteries. I called several places and couldn’t believe what cost to replace a watch battery. I just happen to think about Batteries Plus since I gotten a battery for my alarm sensor. I called and what you know that replace watch batteries…way cheaper. I visited the Cordova store and the young was helpful, pleasant, and patience. I never go anywhere else for this again. They sell anything associated/uses a battery.
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February 2024 by Corinne Hight
Shopping here with Kendrick McVay was a sincere pleasure! He was knowledgeable of products and helped me find the best deal for what I needed. From the time I walked in the door until I left, he was friendly, attentive, and helpful—it was refreshing to feel like a valued customer and not just an old woman that he didn’t want to bother with. Customer service at it best! AND they were the only store in Memphis who carried what I wanted! Said so on Google and we all know google is never wrong! LOL!!! So I did have to go out of my way a bit but the service Kendrick provided me made it worth it! Thanks KD for the kind assistance and help! Oh, and as I was leaving, another older lady walked in with questions and he jumped in to help her like a duck on a June bug. So kind and helpful!
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October 2023 by The B
last time I was there, this tall white male who was supposedly fixing phones was cussing and cursing, throwing out the S-word and the F-word like halloween candy. Guy should be fired.
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June 2023 by Duana Cressy
The Cordova location sucks!! We ordered a key fob for our car. When the key arrives they could not program it and gave us back a $224 key that could only open the door. I called Sherry at the Bartlett location who had me to come by. They took the time to make sure my key worked and apologized for my inconvenience. Sherry and her team rocked!!!
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April 2023 by Wayne Culbreth
Terrible customer service here. The store was completely empty other than a single employee. I dropped in to pick up an online order and you would have thought I interrupted this guy having dinner with his family. He barely spoke and looked angry that I was there.I left this same review with the survey that Batteries Plus sent me - and at the end of the survey they asked me to leave a Google review, so, yeah, happy to share with the entire world the issue I was trying to share with you privately.
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February 2023 by Jim Spiller
had to replace an iPhone screen. Had me in and out in no time. Great customer service.
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November 2022 by Michella Chambliss
Thank you to sweet Tracey for helping me with installing my galaxy watch5 band that I struggled days with. I truly appreciate her!
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August 2022 by Serena D.
Awesome customer service!! Mike & Shellie (I may have her name wrong) were very patient & helpful. I spoke with Julie on the phone & she was wonderful as well. I got what I needed quickly & left happy! I will return for my future needs & encourage others to do the same!
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May 2022 by Daniel Plummer
It's a convenient way to get reliable replacement batteries and bulbs. I've used them a few times for bulbs, replacement batteries for uninterruptible power supplies (UPS), and laptop batteries.
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May 2022 by Tracey Anderson Manuel
they do great work, and very informative
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February 2022 by Douglas Watson
The technicians there couldn't install my newly purchased car battery because they didn't have the proper tools to remove the battery lock-down bracket. All they needed was a 10mm socket. I wound up bringing the new battery home and installing it myself. It took me less than 5 minutes to remove the battery lock-down bracket. Next, I had to drive back to the store to dispose of the old battery. I understand there is a shortage of workers (that's willing to work), but hiring incapable employees is not the answer.
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December 2021 by Pam F.
Don't bother with a replacement battery for your IPhone from here! Seemed like a good deal but I should have no better. You get what you pay for. This battery doesn't last a day with all apps closed, nothing running in the background d and very few calls. I mistakenly assumed this would be as good as my original batter was in the beginning. Not even close. My replacement screen from them is also a joke. Was told someone would reach out to help me with it but of course I've heard from nobody! Buyer beware!
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October 2021 by Sakita Clark
I was able to get 2 of the 3 watches batteries replaced. My MK watch I got the lifetime replacement, and the other pne time replacement. It was expensive, but I don't have to worry about paying for a battery anymore with the MK watch. The customer service was great. The young man answered all my questions, and I was wble to watch him replace the batteries.
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October 2021 by Eddie Griffin
No issues with order and pick-up
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September 2021 by John Lange
Took care of what I needed. Fob batteries
