We had a mobility accessible room booked almost 2 months in advance of our stay. Upon arrival, an accessible room was not available. The front desk clerk would not help us find another as “they have no way to do that.” We had to find a room in a city we do not know.
July 2023
Just not a good facility with staff not compensating for it. The staff not friendly at all. I'm a diamond member and was not given a late check out despite having available rooms. The location is good especially if you need to stay close to Baptist hospital.
July 2023
Electrical sockets were not fully seated into the wall, the room was not cleaned. The hotel side door was not working properly (would not lock, huge safety concerns) the pool was not opened, green nasty water, looked horrible)
