-
October 2023 by Jorge Pizano
Marlo have great customer service. He help every time I come in the store. I highly recommend you to see him.
-
June 2023 by Jasmine Johnson
Very quick an easy when it comes to paying my bill no questions asked amazing
-
April 2023 by Sedric W.
The women was rude asf calling my son big and a fat a** all because she couldn't fix our phone while we told her our phone was off while she is all on the phone talking to people on speaker like she is at the house i do not recommend you go to this metro she is rude asf
-
March 2023 by Deborah Rawls
Marlo was great !! He was very funny, and dead on helping me with the phone I needed, after breaking my old one. I plan on sticking with Metro!!! GREAT CUSTOMER SERVICE
-
December 2022 by Ruthie Johnson
The staff was extremely helpful and was able to assist me in making the best choice for a phone.
-
November 2022 by Kailah Taylor
Every time I come up here, they're closed even when they're supposed to be open. Recognized this guy from my last visit up here and he's chilling in his car during business hours w the building door locked. Bad service no note on the door to advise customers that the could be on break or anything. Wouldn't recommend this location
-
August 2022 by Ra
I needed help with my phone and the guy in there today was so rude usually don't have any problems at this location
-
June 2022 by Joshua Croom
Fantastic experience. Switched four lines from XM to Metro and everything worked without any issues. The worker was very knowledgeable, quick and kind. Great prices too!
-
April 2022 by Andrew Rogers
Ms. Gee help me and my kid out with new phones extremely helpful
-
February 2022 by Darnisse Jackson
I came in on in December and made a $100 payment. They never credited my account. I spoke with a manager named Antonio who filled out a form saying they were going to check the camera because the drawer should have had a $100 credit in the drawer or the person pocketed the money. I was told to notify him to check on the progress. We l notified him and received no response. I came in today and the person couldn't find the complaint nor could she find the payment that I made on 01/27. I previously gave the store a good review, however I was premature. Antonio was not a person of his word and I regret that me and my daughter spent a lot of money at Metro PCS. We purchased a phone and tablet in December. Poor customer service and they took my money.
-
February 2022 by Damerion Poag
I HAD A GREAT DEAL AND THEY WAS SO AWSOME GIving ME A GREAT DEAL ON THE iPhone 11THX TO TO THE GREAT workers KEKE AND TONY
-
December 2021 by LaSonya Macklin
Antiono was very friendly, professional and helpful. He assist me with phone and plan issues and also introduce the Alcatel Joy 2 tablet. I did purchase all the same day. I recommend any Metro Customer to shop here at the Cordova store on Germantown Parkway. He'll be glad to help.
-
October 2021 by bluff city
They were friendly, well staffed I had to wait about an hour to get my tablet but they did well
-
September 2021 by Viola Banks
I went into the store on today . Tony , the manager, had a Great personality...
-
August 2021 by J. Reed O'Neal
Avoid this store if you have any problems with your phone or service. They are not a corporate store and the management prides herself on not having to honor Metro policies and or direction from Metro if she does not want to. Horribly rude, from the from beginning to end.
