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December 2023 by Google user
I’ve been going to this nail shop for over 2 years I’m not for Tennessee so I real deal drive a long ways to get my nails and feet did just to get disappointed just for the the nail tech to get done with my nail and tell me he’s only been doing nails for 2 weeks then for them to be very rube and unprofessional with me I don’t recommend them at all this is the worst nail experience I’ve ever had. I gave them one star only because I couldn’t post my review unless I rate them.
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October 2023 by Felisha wade
Came in for a full set and pedicure & the staff did a great job. Tracy was so sweet & very professional..I love my nails! Daniel is the best for pedicures..he was very professional & so friendly ! ? I will be back.
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October 2023 by Alisha Scott
I just had to post about American nail spa in Cordova, Tn. When I say amazing services and techs. They aim to please. I’m new to the area and this is the spot to come. Manicure, pedicure, full sets you name it. Thank you to my nail tech Daniel. I love my nails!!!?
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October 2023 by Raghad Alrajab
It is our first time here (me and mom ) came to get manicures and pedicures! We were absolutely amazed how clean this place is and how beautiful work they all did .! we’re definitely coming back and this is our favorite place from now on ?♥️
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June 2023 by Angie H.
Staff is always friendly Tracy is the best and Tony's pedicures are amazing.Update...... I am a loyal customer, there is something different about their products now, my dip manicure usually last 3 weeks and this last time I had to return 1 week after due to the top coat chipping now this wasn't the first time this has happened but this time I felt the need to bring it to my nail tech Tracy's attention, I didn't not appreciate how she insinuated that it was my fault for why my nails where chipping and had an attitude because I bought it to her attention. I have been coming to this nail spa for a while and I do not appreciate the way they handle complaints. There is no need to get upset or have an attitude with customers because of complaints. I use to love getting my manicures and pedicures done here but now I must take my business else where.Services: Pedicure
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June 2023 by Jasmine Williams
This WAS our FAVORITE nail salon, my bf would tip VERY well after our services. Our last visit was horrible. I got a gel pedicure (& I also wanted a full set) but the boy who did my feet didn’t do anything I asked. I told him more than once during my services what I wanted and he said “ok” but close to the end he hadn’t done any of my requests. My toe nails look horrible. When we got home I realized that he LEFT THE OLD ACRYLIC FROM MY PREVIOUS PEDICURE ON A FEW OF MY TOENAILS AND PAINTED OVER IT. He used the drill so I assumed he got it all off, but no! I am blew away that nail service, quality, & professionalism has decreased SO BAD however the prices continue to increase.Service: Acrylic nails
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May 2023 by Kuturah Tutwiler
I recently took my daughter (7) here to receive gel polish only on her hands and feet. No pedicure, no manicure. They charged me a total of $60 - $30 for her hands and $30 for her feet. I explained that I thought the amount was extremely pricey for a child. To avoid arguing or further confrontation in front of my daughter, I paid and left. I will never visit this location again, because of the unprofessionalism and the ridiculous pricing. There should be separate pricing for children. I do take responsibility because I should have asked about the price before services were rendered. I just did not expect to pay that much for her little hands and feet.
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May 2023 by Keirston Masterson
My friend and I tried this salon and had a good experience. There wasn’t a long wait, the techs were friendly, and my French tips came out great. Will return in the future.Services: Pedicure
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May 2023 by Deaunn Stovall
I have had more than 1 bad experience at American nail & spa but I always give them another chance because you can usual get in a seat quickly, they provide online coupons and it’s convenient, but never again. I had one of their techs the older one who sits at the front table to be rude, loud and disrespectful because she said I was confusing her with my request. I stayed calm and simply asked for gel nail which she did horribly and talked about me in Chinese to her peers. I then was moved to a chair to get a pedicure and a young man did my feet who obviously was still in training and dug so deep my toes were bleeding. I asked for the manager and some person said sometimes bleeding happens. I was so upset. My feet hurt 3 days after the pedicure. They are rude, nasty attitudes and have no regard to your needs. I am not a argumentative or confrontational person so I was patient, paid my money and made a vow to never return and tell everyone I know.PLEASE DO NOT GO HERE!!!!!
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May 2023 by N Levy Hunter
My first time visiting the salon and what AMAZING service I received. Tom was my technician and he was engaging and made me feel so comfortable. The salon and staff is friendly and professional. I will definitely be back.Services: Pedicure
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March 2023 by Dream Tax Solution
I visit this salon on Valentine’s Day thinking I could I have a great experience because I’m not a new client this is/was my place to come. I enjoy it especially the girl who normally does my nails her husband who’s sit right next to her does them sometimes too. So I’m no new person I’m actually very loyal. But yesterday was the sorest experience ever. The things I saw was unprofessional. The owner lady was running the salon and she was TERRIBLE. Her husband is awesome but he wasn’t there. She had clients coming in only wanting a soak off and she answered her personal phone in front her and talked to a lady and a baby over the phone showing other people this baby. Now she stood there waiting on instructions on what to do. Her client had to tell he to go sit in the last chair. She sat there and waited while other worker were sitting on there phones doing nothing. She never gave them introductions to assist her. Then another lady was there it was her birthday and wasn’t pleased with her nails so was very nice about and the owner was so rude to her it hurt my feelings because the lady express she was having a bad day and she just burned at the beauty shop. She wanted her nails fixed right. So they didn’t fix them and she was over it paid and left. Then it was me I wasn’t happy at all with my nails and my nail tech whom I never seen before was so concern about all the drama that was going on wasn’t trying to focus on me. So I tried to explain to the owner and it was like she had a attitude with me. So what did I do gave her some unkind words paid and left. I come to often to be mistreat by people I pay my money too. Let me upload a picture of this terrible work. Oh I did get a pedicure from some young man and it was terrible to but he was very nice so I tipped him for effort. I would like my money back but I know that won’t happen because people like this is greedy for money and not concern about customer service.Services: Pedicure
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March 2023 by Liberia Nucklos
Mr. Trhong is a sweetheart and one of the best nail techs I’ve been to. Not only does he provide skilled/professional services, but he’s kind and courteous as well. I’ve been to this location twice so far and will continue to use their services.Services: Pedicure
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March 2023 by Tee Shah
I was overcharged, and on top of that I was accused of purposely ruining my moms nails by the younger guy there. ( he looked around 19/20 ) He even lied and said he checked the camera and “saw me touching the nails” even though he was the one who poorly painted them. Not to mention my manicure was awful and had a bunch of air pockets. On top of all of this my nails only lasted a week.Services: Pedicure
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March 2023 by Jay Host
I went in today and experienced two newNail techs.Lee Ann did a dip manicure on my nails. They are beautiful.Anna did my pedicure. She did a greatJob also. They listened well. I was certainly pleased with the services and will return for the both of them. Kevin made sure I was pleased. Nice additions to the nail salon…Services: Pedicure
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March 2023 by Kori Randolph
Today my experiences started off great. Great because I came right in and got in a chair and was seen. The guy doing my pedi rubbed a lot but no pressure. He couldn’t polish. I went thru 3 people t get a good polish. I also went thru 5 polishes. They blamed the polish not being smooth because they ran out of the color. Every color I asked for was OUT. If I come back, I will need one person to do everything and have pressure when they do the rubbing part. Hopefully they stock up on polish.
