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November 2023 by Corliss Cooper
Carrie made my experience seamless with us getting our storage unit. We can't wait to relocate our items!
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October 2023 by Bradford Chase
I’ve been with this location through 3 ownership changes. I really liked the original owner but have to say that under the name FreeUp Storage they are working hard to make this place even better. Much better security, better spot identifying marks, slowly improving the drainage and surfaces. I recently needed to rent a second spot and Carrie was fabulous at getting it done quickly and easily. She is careful to make sure things are done right while being very friendly and professional. She brings confidence to me with the new management. Highly recommend if you need storage in Hixson to check them out. Prices are very reasonable too!
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October 2023 by Shauna Holland
Carrie was so great! I left my wallet in the Uhaul when I returned it and she got it out for me and locked it up for the night until I could get back the next morning to get it. Great staff, really clean and secure property too! Thanks so much Carrie!
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October 2023 by John Horvath
I was stuck for a long term RV parking spot and Carrie was very friendly and super helpful getting me the perfect spot. She led me to my spot and made sure I was good to go before she left. She made what started out as a very stressful situation to ultimately an easy one. I would definitely recommend FreeUp Storage Hixson to anyone that needs a place to put their extra stuff they can’t store at home.
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October 2023 by Lisa Talley
Carrie was friendly, efficient, explained everything well and helped us get into a storage unit within 24 hours. We couldn’t be happier. Thanks, Carrie!
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October 2023 by David Gibb
Carrie was awesome to work with, very helpful and eager to assist. Drove me around so I could pick my spot. Enjoyed my time there
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September 2023 by Charles Williams
Superb Service. Carrie is wonderful. She really went out of her way on her day off to take care of me.
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September 2023 by James Gordon
Free up storage not only is affordable and conveniently located but it has the nicest manager/person to work there. Carrie goes above and beyond her job duties and after a five minute conversation with her you feel like family, not just another customer. The owner would be wise to not lose such a special soul
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September 2023 by MELINDA GORDON
Carrie at free up storage is an Angel…she has to be because “people” don’t usually care to know if your ok or if you need something, outside from obvious , basic customer service needs. Carrie is anything but basic. Not only did this beautiful soul show compassion and kindness to a complete stranger, she went above and beyond anyone else would have and extended a helping hand to someone in desperate need of it. There was no judgments or feelings of “HAVE TO DO THIS” coming from her. She helped a total stranger because she’s that loving and understanding and sympathetic and caring….an Angel. She literally saved someone’s life that day. Someone who was going to get their weapon from their storage unit, walk deep into the woods and end their pain and suffering for good. Carrie, you are beautiful inside and out. That one selfless act of kindness that you did gave a glimmer of hope back to that stranger and made them remember that although things look bad now….it won’t always be like this and that there is good people still in the world. More people should be like Carrie and if you want to know how that is, go to free up storage on Hixson Pike and tell me you’ve not just encountered an Angel???
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August 2023 by Erin Wood
I had a wonderful experience with free up storage in Hixson!! Carrie was incredibly helpful and knowledgeable about how to help my complex situation I'd definitely be happy to do business with them again!
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August 2023 by Theresa O'Barr
I love Carrie!! She is an amazing, caring, helpful person!! She has a heart of gold, and will help you anyway she can. We need more people like her in the world. She has helped me through some very difficult times. Always pleasant!! What an honor it is to know her. Thank You Carrie, you rule!!
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August 2023 by Gail Hill
Carrie is the greatest. She takes very good care of her customers.She is very professional and personable. Any time we need storage she is our go to girl.
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August 2023 by Blaine Tornow
Really feel safe parking our camper there. Looking forward to all the new improvements. Very friendly and helpful manager.
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August 2023 by Melissa Swanson
My cousin just rented a storage unit from Carrie at the Hixson pike/ thrasher pike location and Carrie was amazing and very helpful and accommodating she even helped them in renting a Uhaul to move their stuff in. Thanks again Carrie.
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July 2023 by Rock Morris
After looking at other storage facilities i chose this one because of location, he assurance of future upgrades, reasonable rates, and of course the staff (Carey). Carey was very knowlegable, helpful and pleasant to talk to.
