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August 2023 by Brian Draine
How you charge to cash your own check
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December 2022 by Tim Hammons
Very poor customer service. Wait in drive thru is for ever. Two drive thru lines and 3 teller lines inside with usually 2 tellers. It all started with the buyout!
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November 2022 by Andrea Pankey
So I’ve had issues with my debit card and I had to get a new one. Since it was a fraud issues they overnighted a card to me. Next day the card shows active but would not work. I was having the worse day. My car was out of gas and I couldn’t resolve issue since I had to be at work. Called my local branch crying and telling them my issue. They are making me a new card and bringing it to me!!! That is customer care! This made my wholeWeek! Thank you guys so much!
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November 2022 by Kristy Martin
Horrible app . Nice people if you want to write checks, lol online banking is a joke.
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September 2022 by Nate Wilke
The worst
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September 2022 by Jada Brown
Everytime you pull up to the ATM it’s always out of order
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September 2021 by Kristy Thompson Greene
The WORST BRANCH MANAGER, LOU WRIGHT. She will accuse you of being a thief and lock down your accounts as SHE sees fit. God forbid you deposit a check from a LEGITIMATE COMPANY(WHI IS LITERALLY THEIR NEIGHBOR) that SHE decides it looks fake………SHE DOES NOT follow protocol just takes it upon herself to JUDGE YOU WITHOUT getting facts. I will NEVER do business with them again. BEWARE OF LOU WRIGHT HAVING CONTROL OF YOUR MONEY!!!!
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May 2021 by perry black
I have been a customer with this bank for over 10 years. Today I was told they would refund the 185 overdraft fee and I talk to someone at my bank and they inform me they can't. The fact that a customer service rep did but the branch won't tells me they don't want to try and make a customer happy. Do not use this bank go else where. I will soon be leaving myself. When I told them I would they just laughed they do not care about the customers anymore.
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July 2020 by Dea Lyles
I’ve always had a great experience with the Millington branch. I’ve dealt with them the past 20 yrs. Never had an issue. They are always nice and kind.
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September 2019 by Ryan Scapes
Horrible management! Bad advice/info! Pass this branch up and go to Poplar Plaza location...never had to deal with such incompetence!!!
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July 2019 by James Bland
The staff is knowledgeable and courteous. And take care of customers quickly.
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December 2016 by Ricky Pinner
Very friendly
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November 2016 by amy hawkins
All the women that work there are so sweet and hopefully best bank that I have ever banked at.......
