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December 2023 by M H
Horrible Management!
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March 2023 by Summer Meek
I drove all the way here when I didn't have time to begin with and now have to go across to another bank since they charge me to get money out of the ATM and now I'm very behind this bank shouldn't be on the map if it's not a real bank. I will for sure never be coming here.
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September 2022 by Kim Irwin
Waiting 30 minutes in drive thru to make a deposit is ridiculous. This branch has the worst customer service since changing to First Horizon
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October 2021 by Stuart Simmons
Very nice organization, usually friendly staff
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May 2021 by Katie Hope
They were super helpful when I was moving states and helping my get my finances in order. They are super nice and I would recommend them to anyone in the area.
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May 2020 by Emma Chen
It's sad ,I has been with First TN BANK about 6 year ,Today I choose closed down all my business account! I am sure will miss few people there ,Thank you so much for past 6 year !
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October 2019 by dawn beckner
Ok so I have had issues with this bank since the first time I dealt with them and I'm not even an account holder. However today topped the cake. Over the years I have purchased bonds for my youngest son on his birthday. I bought them from first Tennessee bank. Today we went to go cash them in you know for his first car and they refused to do so because he doesnt have an account but yet they were issued by there bank. I mean are you serious. I grabbed the bonds walked out and said now I know why I hate this bank.
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August 2019 by Mark Jones
Not a good bank to use. Deposit policy on new checking accounts and putting holds on funds are unreasonable. Too many hidden fees and not enough interest bearing accounts for lower balances.
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July 2018 by James Beach
Even though this is a bank main office, it does not have a public restroom.
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August 2017 by june darling
I want to give a call out (particularly to the manager and potential customers of 1st Tennessee) about the extremely competent and caring service delivered by Susan Harbin. I live in Washington and visit Morristown, Tennessee to see my mother and attend to her financial affairs. It can be confusing. Susan knows everyone and how to get things done. She has a really good head on her shoulders and a very big heart. Hard to find that combination especially at a bank! Makes me feel really good about First Tennesee. Thank you 1st Tennessee and Susan Harbin!
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March 2016 by eric briggs
l rate my experience with the bank excellent, very helpful with my problem and look forward to keep working with the bank
