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February 2025 by Randy Steadman
They did the work in a timely manner, at a fairly reasonable price.
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February 2025 by Harrison Simblet
Went here yesterday for a friend and she has been doing all she can for what she's got. I asked if she knew these people and was recommended to them by a man at Autozone. She was in desperate need because her car is how she makes her income. As a mother of 4 she was panicked and drove over there believing in this man's testimony. She got there and fixed some of the easiest things that I will give credit does help with the stearing of the car. She went in because it would start shaking when she got to 60+ MPH on the road. This problem wasn't addressed at all, having it inspected by others they said the front right part of the wheel could be the reason for the shaking. That was never mentioned by the shop as well as never telling her that the power steering was about to go out as well!! Was completely visible that there was a chunk missing and I would say could potentially be very bad. Plus the Labor cost more then the up charged parts!! To treat a women that has no knowledge of this field and taking advantage of her like that. They did help us in the end but I could have had gotten another to do the work for half the price and had addressed more serious things that actually effected the drive.
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January 2025 by Brandi roberts
Best mechanic I've seen and dealt with in years Extremely HELPFUL
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September 2023 by Patricia Coffey
Pro as always! The BEST! Family owned and operated!
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July 2023 by Shane Richardson
I'm not going to say anything bad about these guys everything started off fine but i think the little work that they did on my moms truck i think they over charged her for the labor and in the future i will never take another vehicle of ours to them to work on because they charge way to much for there labor for little work that they do .
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June 2023 by Richard G.
Any monkey can replace parts, Heck If I had the right tools I can replace parts . A real mechanic knows if a part should be replacedA real mechanic can make diagnosis and maybe recommend a replacement isn't the right choice. I came into I thought to have my thermostat replaced. I stated that "it over heats and I pray its not the water pump" They replaced the thermostat and now my truck RUNS WORSTThey did state, "Its not circulating" The old one worked better but now I'm broke. to replace - Their quote $220 my cost -over $230We discussed the cost to replace the water pump. We looked up a new one. I SAW ON THE COMPUTER a new water pump cost about $135/ 38 THEIR QUOTE they added about $100 and claimed the price I saw was retail and after parts and labor approx. $450. I'm afraid to trust them again.I can see their LAST GOOD REVIEW WAS OVER 5 YEARS AGOI would say, since then they went down hill.
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September 2022 by Debra Fox
Highly certified trained mechanics. Jr. And Wayne Murray.
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July 2022 by kimberley slomczewski
Came to Tennessee to visit family and my air went out after about a week being here. And the weather was hot as hades. Called Murray's, they said they could test the system and put dye in to check for leaks if air stopped working again. Naturally it did. Took the van back. They lifted it up and sure enough there were 3 leaks in the line to the back and needed to be replaced. They had to order the part and as soon as they got it in they called and I took it to them the next morning to replace the line. They got it done that day and when I picked it up and left I heard a noise that wasn't there before. So I called and they said bring it back in the morning and would take a look at it. When I got there Wayne took it for a ride came back lifted it up did what he had to, took it for another ride and came back. Parked by the door of the office came in, sat down and told me I was ready to go. Something wasn't tightened all the way so it was making the noise. We all know accidents happen. We are only human. He apologized repeatedly and gave me $20 back for my time and gas spent having to bring it back. I was floored. This has never happened to me before. Not even the dealerships care if they waste your time. They where very professional and polite. I would recommend them for service.
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May 2022 by Jeanne Daniels
I bought a vehicle from him that was bought at auction and the mechanics replaced the engine. I've had it exactly 4 years (It's a 2006 Scion XB) and so far it's gotten wiper blades, oil changes, late last year tires, and front brakes this year. I am totally impressed, and I was impressed then with some of the other used vehicles Murray's had. I believe the owner is honest and the mechanics are good
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July 2021 by W Mac
Junior and Wayne are excellent technicians who perform quality work at fair prices. Best repair shop in Morristown.
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June 2021 by Daniel Ingham
They got the job done very quickly and staff was very friendly and respectful. I would recommend and would go back if I needed more repairs.
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May 2021 by Ann Heckenbach
Great people, great mechanics. I' d recommend them to any and everyone.
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April 2021 by Steven Yeary
Went the extra mile to fix my truck. I really appreciate that.
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March 2021 by Michael Nelson
Extremely quick service. Cheapest prices in town
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December 2020 by Kelly Short
Diagnosed, repaired and had car back to me very quickly. I'll be back with all my vehicles.
