Quality Suites is an inexpensive hotel in a good, great location. The rooms are generally described as clean, comfortable, and providing a good solid sleep, with working A/C and heat. Guests find the beds to be loved. However, the property is consistently noted as outdated, with rooms needing upgrades, new carpet or hardwood floors, and the lobby requiring refreshment. The outside grounds are cited as a terrible site with trash everywhere. The hotel includes a pool, gym, and a complimentary breakfast that is a little more than continental, though the hot items are sometimes reported as cold. Service experiences vary significantly. Staff members, including a super nice, kind lady and helpful night front desk people, are praised, while other interactions reveal poor customer care and problem-solving. Management is specifically cited for needing to rethink hospitality, with issues like a lack of basic utensils, uncoordinated housekeeping, and inflexible policies like a steep late check-out fee. Parking is very small and the area can feel unsafe at night, with reports of shady characters. Overall, it is seen as a decent value for the money that works in a pinch, but many guests express disappointment, noting it does not live up to its name or past standards and requires immediate improvement to avoid further decline.
GREAT room in a GREAT location with a Super Nice , kind Lady with a deep Brooklyn accent ready to help you out. Hotel has a Pool & Gym!
October 2025
Stayed for about a week with a friend. Place was clean on the surface, but there were roaches and I ended up getting bed bug rash. Location is decent, close to a main road, that’s it.
September 2025
Don't go here if you want a hot shower. The entire building shares one hot water supply and it's not enough for everyone.
