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November 2023 by Rick Dennis
Had top and windshield replaced. Excellent workmanship and prompt service once the parts came in. Technician was skilled and customer oriented.
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November 2023 by Dallas Gardner
Fantastic service. The technician was very professional. The communication was great and the job was flawless. Thank you
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September 2023 by Melissa Maxson
Great Safelite location in Morristown (near Cheddar’s). Had to have my windshield replaced. Was easy to make my appointment online. Great communications from the automated system as well as one of the local reps. Very clean lobby to wait in. Everyone was courteous and efficient. We were in and out in less than an hour and they did a great job on my windshield.
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September 2023 by Kimberly Jones
Great service and wonderful employees. They were very thorough and knowledgeable about the process. I'm so happy my insurance made my appointment at this location.
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August 2023 by Robert Repetti
I had an 8 appointment. They had me out of there before 9!! Thank you very much Safelite!!
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July 2023 by Ronnie Groomes
I was on my way home from Tennessee to Virginia, and before I got my car inspected, I needed to get a crack in my windshield fixed. I scheduled the appointment, and Andrew took great care of my windshield! He was welcoming and efficient, and I highly recommend this facility for anyone and everyone!
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March 2023 by Kaylee Goforth
Had my windshield replaced on my little cobalt and I love it! It looks so clear and didn't have smudges on it or any negative looks. If I ever need another replacement I'll definitely come here.
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February 2023 by Zeina Allen
While they did a good job sealing my spiderweb crack on the windshield, they ended up breaking my windshield with their tools on the passenger side. I didn't notice it until a few weeks later, (I didn't drive it for a week because i was sick in bed) and it didn't start cracking into my view until then.I called and could only get ahold of the main number and they said they weren't taking responsibility and I have to pay for a new windshield myself.So becareful getting work done here, they aren't careful with their tools and won't take responsibility for damage.(Photo of the area where the crack began. the area where they sealed the crack was in the middle of my windshield )
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January 2023 by TJ Baker
great service, friendly, no issues with the work completed
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January 2023 by Jennifer Rolen
Safelite has officially lost my business. Tried to get a windshield through them a couple of years ago and they were overpriced so we went with a different company. Decided to give them another shot for a windshield repair because we were going to be in the Morristown area and they will not let you speak to a representative. You must chat with someone online. Not everybody has a convenient way to do this. In my case, I am on the road constantly and was trying to make this appointment over the phone for MY convenience (I'm the customer remember?). Even if I'm not driving, I get car sick so chat is not an option. Plus, no business that wants to remain in business should FORCE thier customers to do something they don't want to do. I am not going to go out of my way to beg them to fix my windshield. I will find a local company that will pick up the phone and actually provide some customer service.
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January 2023 by Melissa Waldo
These folks are awesome!!! Highly recommend!! They are all professional and courteous!!!
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December 2022 by eric bunch
I saw these reviews on here for this location and I was a little worried. This was the only place that could get me in on a Saturday. So I gave it a try , it went well , they had my windshield replaced in my chrysler 300 in a hr . Looks good I am pleased , glad I gave them a chance for my business.
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September 2022 by Adam Gray
Got out windshield replaced while on vacation. Not even a day later and the windshield cracked again!!
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August 2022 by Dylan Napier
Just paid a fortune to have a windshield replaced, charged for windshield wipers as well that look about 5 years old, definitely looked older than the ones I already had, and I had a auto-dimming rear view mirror with a compass in it prior to the windshield replacement, I now have a rear view mirror that looks like it had been sitting in the dumpster for sometime. The price definitely wasn't worth the service, but if you like getting bent and railed, I assume that's where the extra cost comes from. Keep driving with the cracks in your windshield fellas or find somewhere else.
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June 2022 by Sarah Rice
During my windshield repair appointment, they put in the new glass and immediately the new glass broke. They said there may have been a defect in the glass so they rescheduled me to come back a week later and let me leave with the new broken windshield. I got a call on Wednesday to confirm my appointment. I went in Thursday for my appointment and sat down in the waiting room. 10 minutes later, the front desk guy came out and told me they forget to order the new windshield and didn’t have another in stock. I have now taken my broken windshield elsewhere as it is clear this shop is totally disorganized.Service: Auto rear window replacement