United States Postal Service
Post OfficesHours:
803 S Cumberland St, Morristown TN 37813 Hours
About United States Postal Service
The United States Postal Service is generally appreciated for its polite and helpful staff, with many employees going above and beyond to assist customers. Some employees, like Kelsey and Shereshe, are praised for their diligence, kindness, and professionalism, often staying late or providing exceptional service. Customers note that employees are friendly and patient, even when others become impatient. However, there are concerns about package delivery issues, especially in certain areas, with some packages being lost or not arriving as expected. While some staff members are highly efficient, inconsistent service and occasional delivery problems suggest a need for better training and management. Overall, the USPS is seen as helpful, but improvements are needed in delivery reliability.
Most Recent Reviews
March 2023
Always very polite workers and customer service, always there to help! Other customers are just impatient and upset from their busy day if they have a bad review!:) thanks
October 2022
Shereshe (I have disability issues) was by far the most helpful person I’ve ever dealt with at this location. They deserve a higher wage and job improvement. Thank you so much.
August 2022
I stopped to send a package there was one person trying to help 10 people in line. Then an other lady came out to help. She was so rude. I wish I would have said something right then. She had no reason to be so rude. I'll make sure I avoid her next time.
More Comments(47)
Nearest USPS Stores
- Morristown, Tennessee