Verizon in Morristown offers a range of mobile services, including 5G home internet and business solutions. Customers can visit the store for assistance or place online orders with convenient pick-up options, including free 2-day shipping and same-day delivery where available. The staff at this location are known for their courteous and helpful service, often going above and beyond to ensure customer satisfaction. Many reviews highlight the high level of support received, with representatives quickly resolving issues, even for complicated problems with devices purchased elsewhere. However, some customers noted that the store can get busy, leading to longer wait times, but the friendly staff are efficient in addressing concerns. Overall, the Morristown Verizon store is highly recommended for its customer service and problem-solving capabilities.
The staff here are very kind and acknowledged me right away even though they were busy. The gentleman that helped me, answered all my questions and helped me with my phone issues. I was in and out quickly and Im very pleased with my service today. Thank you all for your help!
January 2024
They are friendly and helpful. It's a great place to pay your bills when you don't have online pay.
December 2023
I always get a high level of support and retail services at this Verizon location. The representatives are courteous and willing to do anything for you to be satisfied with your Verizon service. I highly recommend this location in Morristown and Verizon in general.
