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August 2023 by Roger Rinks
Lady at counter was nice, friendly and very helpful.
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April 2019 by Shannon Southall
Ordered a package from Amazon with prime (2 day shipping), was ordered on April 16th, supposed to be delivered on Thursday April 18th. According to tracking, the package was in mt. Pleasant carrier facility on April 18th. This carrier facility sent it to Parsons, tn. After several phone calls to USPS and Amazon, finally get to speak with a real person from mt. Pleasant who tells me Parsons, tn has already sent it back to Nashville and to just "google" the number for Nashville. Also blamed the original shipping issue on Nashville stating it never made it to their facility in mt pleasant. When called out on the lie because tracking says it was in mt pleasant, the person ignored my comment and said I'd just have to wait until it came in on (hopefully) Monday. Very rude, never offered an apology, and placed the blame somewhere else. After calling the 1800 customer help line for USPS and filing another complaint about this facility, I was told it was most definitely the fault of someone in mt pleasant since the package arrived in mt pleasant but didnt go out to delivery instead went to another carrier facility over an hour from where I live. Was supposed to be an Easter gift for my daughter. Unfortunately, I'll have to continue doing business with this place to get my mail, but be warned if your package gets lost, they wont own up to their mistake nor will they apologize.
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December 2018 by Brian Brison
Older guy at the window doesnt listen. Iv been shipping from a different location and paying a little over $1 to ship little small envelopes with no tracking. Iv been using this location for convenience and hes charging me $3.50 for each one and putting tracking on them when i told him i wanted the cheapest shipping possible. They are small and weigh .20/oz. cost me $21 to ship 6 small envelopes. This is twice it has happened, wont be back to this location
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November 2018 by Stephanie Kelly
Nice staff. Good service.
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June 2017 by Lilly Reagan
Always helpful and kind! 😊 10/10 would ship again
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December 2010 by A Google User
My husband is retired military and i was raised in a Gov employed family. We have lived all over the world and US. We moved here about 7 months ago. Needless to say weve had countless various postal services, I have NEVER run across more incompetency, inefficiency and total disregard for service in all my years! When I voiced my concern during a phone call to them, the response to my complaint was "Ok. Whatever." We were TOLD by our postman that he runs to our house @ apx 10:30 am. Lies! Firstly IF we get our mail by noon we are lucky. Not to mention we typically only get half of it....he comes back later and puts items in that he missed/neglected to deliver the first time around. We have had several instances where its 4:30 in the afternoon before he arrives. We had a registered guaranteed letter sent to us we were expecting to receive on a Thursday and we called on Saturday trying to find it. Low and behold it was sitting on the Postmasters desk....we had to go pick it up on Monday to get it. I am doing a change of address and notifying my contacts of a new P.O. box in Columbia. Sick of it.
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February 2010 by A Google User
I have lived here for 30 years and I agree. Who ever delivers our mail doesn't seem to know how to close the mail box. It's not just mine, you can look up and down the street and see several of them open. Then if it rains before I get home from work my mail is soaked. I wish the post master from the Mt. Pleasnt office would visit the Columbia one, it always neat and organized with a selection of envelopes and boxes for packages. People that provide bad service eventually pay in the long run. Don't get me started on the garbage pick up, they leave my garbage cans in the middle of the driveway so that you cant even turn in and then you have to go to the next door neighbors yard to get the lids! Okay..finished venting.
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January 2010 by A Google User
I have lived here for 4 years now. The postal service where I am at STINKS ,you never know when except your mail.I use to recieve my mail around 12-1 then 3:30 now it might run by 4;30 or 5;00 .that is ridiculous.The town has not that LARGE,it is only a handful of people there.
