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May 2023 by Jenniffer Simmons-Smith
The phone system is extremely hard to navigate. I can never get a person on the phone at a certain branch.
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February 2023 by Blake Smith
I have nothing but good things to say about this branch. Each visit I am greeted to a friendly environment and personal assistance. Matt specifically always goes above and beyond to make sure all my banking needs are met.
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December 2022 by Michael H
I went in a couple of weeks ago to pickup my title. I was busy all day because of meetings and because my grandfather just died. Mindy left a message on my phone but I never listened to it because I was so busy with everything going on. I told a rep I didn't get any message because i never had a chance to check my voicemail. When I walked into ECU I was greeted by Mindy asking me my phone number infront of all of the other customers and then her fussing at me saying I said she never left a message. She kept telling me she left a message and kept asking me why i told another rep that she didnt leave a message. She was very loud where everyone in the front could hear, and it really embarrassed me, because I've been going through so much with the passing of my grandfather. I will not be back to this ECU because of Mindy.
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July 2022 by Sara Wolfe
The staff is very helpful and kind
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April 2022 by Judy Allen
My account was given out to family members whom were NOT on my account ever!,and it caused problems in the family. I thought privacy was one of ECU biggest concerns but not in my case.My name was the only one on this account and my step children walk right in there and my account was disclosed to them. This was as recent as the last Friday in February.
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January 2022 by James “Beard Bro” Collier
Great place and great staff gets the job done evertime!!!!
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November 2021 by Brandon Andrew J. McCoy
Really good bank friendly people and help when u need it
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November 2021 by Alexis Martz Henry
Great service and the staff is always friendly!
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October 2021 by James Collier
Great place and great staff gets the job done evertime!!!!
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March 2021 by Jami Sharrow
We do the majority of our financials through ECU, they have been pleasant and accommodating for everything we've needed. 10/10 would recommend
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December 2020 by Jeremy Neeley
They try to help you out and really do their best to help you out and try to get you the help that you might need
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April 2020 by Zach Chandler
I have banked with Eastman for eight years. I have never been late on a payment. Paid off five car loans and a credit card with this company. We used to love them and considered Eastman to be the best credit union around with friendly service and quick to get loans out. But here latley they’ve put so many stimulations and hired disrespectful, egotistical, and superiority complexed employees this past year and a half.Common sense and making things easy isn’t something this company has anymore. This goes for the whole company.Looking for a New credit union.
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September 2019 by Alice Cox
Not very helpful or friendly.
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February 2019 by Todd Davenport
Good service, great selection of products and services to choose from.
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November 2018 by Jerold Haynes
Always fast & reliable, lots of convenient locations.
