Hawkins County Gas Utility District is known for its courteous and professional staff in Mt Carmel, who go above and beyond to assist customers. They provide timely account notices to prevent overdue issues. Customers appreciate the helpful service, including support over the weekend for technical questions. The team is also accommodating with payment plans for larger bills, ensuring a polite and friendly experience for all.
Very nice courtesy and professional ladies take care of this branch in Mt Carmel. Make every attempt to give customers notice of account to avoid past due problems go above and beyond to work with public
November 2024
Called for service question on the weekend and technician able to talk us through a reset and was available to come out if needed. Much appreciated in the off hours on a Friday evening.
October 2024
Very kind lady behind glass helped me understand my bill since I was new to the county & area.