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December 2023 by Justin Wallace
Thank you Hector. Unfortunately, without radical changes, Regions most likely is beyond repair. I know my review is intense but I stand by it. Your response seemed a little manipulative, you probably should keep that in check considering you represent the bank. But let me clarify, I mean no harm and am no threat to your bank or its employees. I respect the law. But I stand by that the bank should be shut down.
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October 2023 by michael highfill
I just walked into the Munford Regions Bank branch to find only one teller working with the drive-thru line full of cars. A customer was in line in front of me and several behind me. Two female employees were sitting in the first office in plain view of all the customers and within earshot of the lady in the drive-through working alone. Instead of either employee getting up and offering to help, they sat in the office talking about someone being in the hospital.I stepped over to the next office and asked Amber Tutor if I could speak to her about an issue. She was both rude and short with me and made it obvious that she did not care about my issue. I made a phone call to a customer who had written a check to me which had cleared his bank but was being held by Regions. Amber Tutor was again rude and short with my customer. After she requested certain documents from my customer and he emailed them, Amber told him that his document was not good enough. She continued to be rude and handed the phone back to me. Once I ask for her supervisor she told me to leave the bank before she called the authorities.Understand I have walked into this same bank several times and have always been greeted by a rude employee who did not seem interested in helping with my issue.
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July 2023 by Kensey Thweatt’s
April is amazing! Love her!
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June 2023 by Ken Barger
Me and my wife just open up the account,but we was very satisfied with everything,we was recommended, by our kids witch two of them bank with regions
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December 2022 by Walk By Faith
I have never had a problem out of anyone here. A very good location. :)
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September 2022 by LILLIAN JOHNSON
The staff is very friendly but incompetent. I brought in death certificate twice and when you go back in they do not know where it is and can't supply information to assist in stopping withdrawals from a deceased account.
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August 2020 by Tim McKenzie
I have always had great service at this branch. The the staff is always friendly and fast.
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February 2020 by Terrie F
The people here are really nice. BUT, they permanently closed the drive-thru. I've complained many many times... corporate doesn't care that its an inconvenience to many of its customeres. It saves them money which is their only concern. ??
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October 2019 by Terrie F.
The people here are nice & helpful (4 stars for the local people). However, they have permanently closed the drive-thru...Corporate decision (so corporate gets negative 10 stars). My 83 y/o Mom struggles with mobility and no drive-thru is a physically painful inconvenience. I would be willing to bet they have other customers also negatively affected by this closure. But of course corporate wants to save $ and doesn't really give a s*** about the customer.
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August 2019 by Jessica Coulter Smith
I've had to go to this branch many times in the past few years as it's the closest to my house. I've always found them to be professional yet friendly. When it came time for me to buy a house, they suggested I speak with Scott Mayfield at their Dyersburg branch, and I couldn't have been happier with the service. Anytime I've had a question, they've been happy to help. All around, Regions is by far the best bank I've ever worked with, and I will gladly continue using the Munford branch.
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July 2018 by Speed ofSound
Just had my first interaction with the regions bank at this location and I have to say I very pleased with the great customer service. Lindsay Hamm kindly greeted me right away upon entering the bank and took great care of me throughout my entire transaction. Excellent customer service.
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July 2018 by Florence Gilmore
Regions bank is one that I have enjoyed banking with
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May 2018 by Lauren Johnson
I fought to get there before 5 pm, they took way too long made me sit and wait, weren't very nice, and acted like they had to escort me out of the building and away from the property like I just should not have even come! One of the worst local banks in town! I would not recommend them!
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May 2017 by Sylvia
I would like to give a big shout out to the staff at the Munford Regions Bank.
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April 2017 by MrOtiose
Home town service....
