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April 2023 by Lindsey
I ran over a tire in an extremely dark and dangerous spot on the interstate. They got there quick. Little tip: Mike, the owner, is very thorough with his book keeping and called me personally when he realized I accidentally paid too much!!!! :)
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March 2023 by Ashly Tony
Their towing fees are higher than most and the service you receive afterwards is disrespectful and unprofessional to say the least. Do yourself or your business a favor and don't call this "business".Service: Vehicle wrecking
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March 2023 by Alex Brown
❌❌❌❌This company needs to be put out of business, they took me car to his shop about 3 miles away from the accident and chargeme triple price DO NOT USE THAT SERVICE ❌❌❌❌❌Service: Vehicle wrecking
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March 2023 by Admire Joseph
If the police called this company refuse to use them they charge triple for regular priceService: Vehicle wrecking
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April 2022 by Leah Johnson
Wish I could give this service 10 stars! Excellent, QUICK service! Thank you for helping us after Tow-Pro left us stranded for 8 hours! Highly recommended!
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November 2021 by Karen Burke
Everyone is very nice and helpful
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August 2021 by Manuel Rodriguez
The guy at the counter told me it was going to be $400 to pickup both my vehicles. Upon arriving I handed him the money and when he gave me the paperwork to sign I asked to see the vehicles before signing. He refused and we went back and fourth for 5 minutes until he spoke to his boss to do so. Place is rude as hell.
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July 2021 by Ashley Fisher
Not great service by any means they couldve done more
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June 2021 by Elizabeth W.
Have nothing nice to say when a company like this charges $200 for a .8 mile tow and then tell you they are closed till Monday on a Friday afternoon at 4:35pm when they charge $40 a day storage fee... it's impossible to be able to get your car out when u work 60-70 hours a week and have the only available time slot for one night week after 5pm and Sunday available to be able to get your car back..... especially when posted business hours are 24 hours a day
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March 2021 by Kim Dishman Tucker
I spoke with Terry this morning, at least I think it was, he was very respectful, polite, and caring. After I explained to him our situation I would highly recommend using them.
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March 2021 by Amberlyn Swain
I really got myself in a mess with my car and Terry went above and beyond out of his way to help me out . I highly recommend them and would give them 5 STARS anyday . Thank you again Terry from the bottom of my heart . There's not a lot of people in this world like you anymore. ?
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January 2021 by Cathy Wolfe
This is s little bit of a different situation. My granddaughters car was stolen several months ago. Long story short it ended up being towed by A- 1 Wrecker service to their yard. Police notified my college student granddaughter of the location of her car. We called A-1 and was told it would be $200 CASH to get her vehicle released. I found this to sound shady and said so. This ticked off the man on the phone. He proceeded to tell me how he had been shot at and cursed at that day and was very insulted by my comment. Told me they had to collect CASH because people dispute credit card charges and they cannot collect. I told him I was out of sate, I am crying at this point and this was obviously a little different situation. They knew the car had been stolen. Wasn’t like it was left intentionally. He said he would call his boss to see if he would take my credit card information over the phone given the situation. Answer was no. Also that if she didn’t bring the cash by 5 pm the price would go up. I am 65yrs old and just when I think people can’t get less disappointing they do. Better have your CASH in hand when dealing with these folks.
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January 2021 by Xavier Dennie
This place is used by the city and they are very unprofessional and hungry for money....especially TERRY! Since the city is used by them, it’s costs $200 cash upfront to receive your car if it’s towed. My car broken down at the corner of a busy intersection and couldn’t be moved. My house was 2 minutes from where my car was and I had to take a Lyft back home. No sooner had I got home and tried to call a tow company I was told that A1 had already came and picked it up because according to the city it was a safety hazard. I asked if they (Terry) could take it to an auto mechanic for me before it was taken to their lot, which they also charge for, and he said it was gonna be another $45 for gate fee and another $50 for a second towing. So, I was out of $300 for the day. Keep in mind I tried calling before they went to their lot s I wouldn’t have to pay extra but Terry insisted that my car was getting towed anyway and that he wouldn’t wait on me to get to my car. I know you have business to run but times are a little hard right now and being blood suckers does not help the situation.
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May 2020 by Mike Ivey
They do a fine job and really reasonable
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November 2019 by Jason Windsor
Called early morning for some help moving my car. Sounded like I woke the guy up. He said it would be after lunch when he could come over and asked I call back later. I called back at 11am and he said he would be here between 12:30-1pm. He would call when he was on his way. It is now 6:30pm and still have not received a call. Definitely not very professional just to leave someone hanging like that. Luckily I was able to get a hold of a reliable tow service which was here within 15min of my call. I’ll never call in this company again.
