American Eagle & Aerie is a business that consistently provides excellent customer service, according to the reviews. The two gentlemen who assisted a customer in the afternoon were kind and helpful, providing insights on deals and assisting the customer in finding the right jeans. Another customer, Autumn, greeted the customer with a smile and immediately helped them find the right jeans. Customers also praise the exceptional service provided by Autumn and Nick, as well as Drew, who was very helpful and knowledgeable. Even when a customer had an issue with a low-quality item, the two Ashleys helped them pick out a new item without making them feel bad, demonstrating great customer service. Overall, the business is known for its friendly, helpful, and accommodating staff.
Kayla was awesome in helping me find a new belt for work
April 2025
Amazing Service from the two gentleman that worked this afternoon! (April 27) Gave me insights on deals and helping me find jeans that I saw on the app, thank you for being so kind and helpful!!
March 2025
From the moment I walked in to the moment I left autumn was there to help me. She immediately greeted me and I told her what I was looking for. She helped me find the right jeans for me. I will definitely be back. Thank you autumn for being so kind. I had a great experience.
