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September 2023 by Mindy Moore
Not sure why this Rutherford Blvd Murfreesboro location has so many positive reviews on google, unless people think they are reviewing another Murfreesboro location. I went to the Rutherford Blvd store because our account was open to start purchasing two new phones, and the guy at the Rutherford store could not even figure out what series my current account phone is, despite looking into our account and my phone (the phone is 3 yrs old). He informed me I could not trade in my current phone (I never once indicated I thought that was the case--I handed him my phone to verify my account). I asked him to AT LEAST tell me what types of phones I had to choose from, and he immediately started trying to sell me on one specific phone--completely worthless trip.In sharp contrast, my husband later went to the AT&T store on Memorial Blvd and worked with Tanisha--she was incredibly professional, understood how to read our account information and helped us with our purchase.Avoid the Rutherford Blvd location at all costs and head to Memorial Blvd and ask for Tanisha--you won't be disappointed.
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June 2023 by Melissa Gay
Kyler was SO helpful. This guy needs a raise! There were no wishy-washy answers from him, and he truly cared about customer experience.
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May 2023 by Carole Stuit
Tatyana was efficient, great, and attentive. She was very patient and she resolved all the issues that was created by another AT&T rep. I would gladly come back to work with her.
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May 2023 by Betty Toler
Tatyana, Zee, and Kyler were so good to work with. We had a little trouble getting everything ported over, however, Tatyana and Zee worked diligently, patiently and calmly to get everything just perfect for us. We are 4 very happy customers. Thank you for being so helpful and kind.
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May 2023 by Lasha. Heavy
Tatyana helped me save so much money and she have every good customer service skills and she was really patient and really kind the best in the phone store business
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May 2023 by Chad Brooks
Excellent customer service took the time and patience to repair necessary concerns in regards to my iPhone .Tatyana Dennis did well done job !!! Make her the manager please please :)
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February 2023 by Amber Curry
George at the Rutherford Blvd location was helpful and made the process of upgrading phones super painless. After visiting or speaking to all 4 M'boro locations today, he was by far the best AT&T employee in the area!
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January 2023 by Carissa Cooper
George and David are by far, the BEST. Came in with a pretty difficult situation at hand, and they both helped me.with what I needed. The store then got crowded and they both did awesome juggling all the customers without anyone getting upset or annoyed. Great costumer service! Thanks for helping me! Sorry you didn’t get your burrito at Taco Bell!!!!
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October 2022 by Spinach Dip
George was extremely helpful and stayed positive through the entire hour+ I was in this store. My phone had so many issues and we came out with a solution that was incredibly helpful. Honestly, man deserves a raise!
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October 2022 by Mike Proffitt
G knew everything I needed help with and handled my situation very professionally! Great trip
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July 2022 by Gail Cutler
George was absolutely awesome. He was very helpful with myself and my family. If I could give him 10 stars, I definitely would!
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July 2022 by Andrea Askew
I wasted almost 2 hours and didn't leave with a new phone. The girl said I can trade my current phone in for a new iPhone and my monthly payment would be between $3 and $8 per month depending on the phone I chose. I picked out the accessories and the girl transferred my service and phone info to the new phone and rung everything up and the monthly payment was $18. I was so irritated that I asked for a refund. She didn't check my old phone first to see if it applies to the $700 off trade in on new phones. She made the sale then checked my phone and said it doesn't apply to the $700 trade in deal. Ridiculous!
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July 2022 by Karen
They r so much help on Rutherford Rd in Murfreesboro TN! David was so helpful &so was Erica!!! It's farther away but I will come here l the time!!!!
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July 2022 by La'Asia Harris
It was my first time going in to an at&t store to upgrade my phone on my own. everything confused me quite a bit but Erica was patient with me. i got the upgrade i needed.
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June 2022 by Jamie Stewart
George was very helpful. He was quick an efficient at helping me and my husband upgrade our phones and transfer everything over
