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January 2024 by Kayla Beavers
Our Allstate agent admitted how your shop dropped the ball on our estimate and delayed the estimate by THIRTEEN BUSINESS DAYS. Today my husband took the day off of work, drove SIX HOURS in a snow storm to pick up my vehicle that you guys said was finished two days ago. He arrived and the front end hasn’t even been touched!!! It’s still warped from the animal hitting it and has paint chips and scratches. This car has been in your possession for TWO MONTHS AND TWO DAYS!!! We have been more than patient and this is just ridiculous! You have let us down and have given us 0/5 star service these last two months!! I highly do NOT recommend you to anyone.
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January 2024 by Marie Cunningham
I picked my car up today job well done in only 3 days! Car was clean and repaired like new. Also they was in contact with me doing the whole time they have my car. I'm very thankful! This is the place to trust with your car.
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November 2023 by Rebecca Raabe
Molly was absolutely wonderful. I'm so thankful she was able to get me taken care of so fast. Thank you for your hospitality!
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November 2023 by Wes
Horrible experience. The lady up at the desk was super nice. But “Molly” who dealt with me was horrible. Doesn’t care about the customer. Dragged out the process more than it should have. Causing me to extend my rental and pay out the pocket more.Service: Body & Trim
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November 2023 by J C
My experience at Gerber Body Shop was nothing short of exceptional, primarily due to their outstanding commitment to customer service. From the moment I walked through the door, I was greeted with warm smiles and a genuine desire to assist. The staff's attention to detail was evident as they listened attentively to my concerns and explained the repair process in a way that made me feel confident and informed. Throughout the service, I received regular updates on the progress of my vehicle, which greatly reduced any anxiety I had about the repair. What truly stood out, however, was their willingness to go the extra mile. They not only delivered top-notch repair work but also ensured that my experience was as stress-free as possible. Gerber Body Shop's unwavering dedication to customer service transformed what could have been a stressful situation into an amazing, hassle-free experience.
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November 2023 by Denny Ramirez
This is the best place to go . Everyone is so polite and I love that the person I dealt with , Clint, was so kind and very honest. Their way of thinking is to get you back in your car if that is possible or to get back to you very fast to tell you what exactly is wrong , cost and advice on what you might wish to do. Honestly i wish I could give more stars because they are wonderful ! Thank you Clint as you went above and beyond to help me .
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September 2023 by Becky Patrick
Did a great job! Very efficient and polite!!
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August 2023 by Beverly Roberts
The personnel at Gerber who worked on my vehicle did an excellent job! They kept me informed on the status of my vehicle at all times. They were informative and very professional! Great job!
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August 2023 by Nicholas R.
Great staff who were friendly and helpful. Seemed like their computer systems were down when I visited. Good job on the repairs and paint job. I would use them again.
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July 2023 by Bearded Eagle
Great customer service and did an amazing job on my car. They got the work done alot quicker than I was expecting. Would highly recommend this place.
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June 2023 by Sabrina C
Kevin and Kayla were great. My car was ready in 3 weeks after an accident. Great work!
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May 2023 by Robert Bischoff
Excellent service and like new repairs. Done a week early. Lots of updates on status. Very friendly staff.
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May 2023 by emily reynolds
Molly was phenomenal. She went above and beyond to make sure my car was back to the way it was before the accident. Highly recommend Molly and her team.Service: Body & Trim
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May 2023 by Brittany McClung
Molly is hands down PHENOMENAL!!!! There are no better Estimators on this earth. I will go to her every time I have an accident. (i've had like 33, so i'm sure she will get a LOT of my business). Literally could not be happier with how the repairs turned out. This is girl is a Goddess in the Auto Body Industry.PS Travis is the best body tech ever in life.Service: Painting
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May 2023 by Christopher Smotherman
Great service! They kept me updated with calls every couple of days. Thank you again!Service: Body & Trim
