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April 2025 by Jazmine Gibson
I have been racially profiled.
I went to bath and body works a week ago and I seem to notice that I was being followed by one of the employees. As I’m putting stuff into my shopping cart trying to peacefully shop she decides that she wants to get on her mic and say something to another employee. I assume telling her to follow me around. The other employee comes over and says hey what’s your name and I’m just going to sit right here and talk to you.
Like what? I don’t need to talk to you about anything, if I need to figure out where something is at I’ll ask. I greeted you when I came in. Also, why are you asking me my name? And personal information. I don’t like that at all. So, I decided that I was going to leave because I felt like they were clearly stereotyping me. I’m definitely giving corporate a call about this and filing a complaint for racially profiling. Never going here again
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March 2025 by Angela Davenport
Love this place
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March 2025 by Diana Watson
Great products and helpful staff
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January 2025 by Delayna Sans
I can't compare this store and stones river one because they both have such Dedicated workers who help you find what you need!! Excellent Excellent customer service ya'll!!!!! :D
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January 2025 by Christina Michaels-Isbell
I love this place and the staff is usually great. Went in today for some last minute Xmas shopping, got to the register and the girl rang up my stuff $148. I questioned if the sale items came off, buy 3 get 1 free, she stated yes. I then handed her 2 $15 gift cards, which she rudely handed back to me and told me to slide myself. I was having difficulty finding where to slide and stated that I'm meeting a friend out front so I'm a little rushed. She said and I quote, " I don't need to deal with your attitude, I'm not in the mood." I was absolutely shocked! I called for a manager, repeated what she said and walked out without making the purchase. I gave 3 stars the other staff was more than helpful.
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October 2024 by Alexus Melton
The female greeter at the front of the store today was amazing! I’ve seen her multiple times and she is always so upbeat and looking for ways to assist. Love this store! Honestly everyone is so nice.
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October 2024 by Bella York
Worker was very very kind, enthusiastic, and had a great knowledge of the merchandise.
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June 2024 by Maria del Socorro lorenzo
A great experience, it was a gift ? for my birthday ?
#Thank you
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May 2024 by Juliet Cordova
I cannot remember ever having a lackluster experience at Bath & Body Works. The service on the floor is always outstanding. Smiles and assistants are abundant, ready to guide, suggest and find the products you're thinking of or have in mind. They tirelessly aim to make happy customers. The products for the most part are very good quality. The only issue I have is with the food-scented foam hand soaps. The smell lingers in the skin long after washing and it's not an attractive smell. It smells of sickly sweet lab chemicals. This does not apply to all but the vanilla, pecans, pumpkins, almonds, etc., strawberry shortcake not included. I want to love them, and I do love the smell of them, but the after effect is the unappealing aspect. The body mists are lovely though, no complaints there. Pick and choose wisely. They smell different at home and they do have a great exchange policy, so no worries if you change your mind after trying. Stay lovely, and practice good mental hygiene -- self-love, self-acceptance, self-compassion and healthy boundaries. Get help if you need to cast off fear, shame, guilt and judgment. You'll help make the world around you a super loving place to live. Love and peace.
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April 2024 by Meredith Sasser
There was a door greeter, and it was easy to find someone to help.
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April 2024 by Jaime Lynn Lowe
Too small of a place to feel comfortable to shop and not bump into someone or something
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March 2024 by Ashley Haston
Looks like a small store from the outside but it is actually quite big inside. Always have the best deals! Friendly and helpful staff. They also have samples you can try out before you buy! Parking can be rough sometimes if the avenue is busy though. Only thing that could make it better is if they stayed open later.
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February 2024 by Angel Brown
I’m not sure if these girls work on commission or not, but if they don’t they should! Associate Margaret helped me so much! She was so kind and friendly. Definitely recommend!
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January 2024 by Jaime Lynn Merkusheva
Too small of a place to feel comfortable to shop and not bump into someone or something
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January 2024 by O J
Day 'La at Bath & Body Works made my visit impeccable yesterday. Due to a recent injury i was unable to be as mobile as I desired. My shopping experience was exceptional because she was thoughtful enough to "ask" me if I needed a chair at check out. My basket was full and standing was hard but Day 'la displayed great customer service evrn though I said it was ok...it was thar she asked a person with impediments if they needed help while visiting this location. I plan to go back because the store was inviting and great supplies still left.
