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February 2024 by Nathan Meredith
Excellent customer service! I was helped by a gentleman named Cam. He was very knowledgeable and kind. I am very grateful for the service and support he provided.
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February 2024 by Joseph Smith
So easy to work with.
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February 2024 by Buck Gill
The staff at the Murfreesboro location is top notch and went out of there way to make sure I nit only received the battery I needed( they had to order it) but the owner herself sent me several emails to keep me informed. Then at the store they made sure I received my core charge refund fir my old battery!!!!
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February 2024 by Rick Trew
Great customer service. They cut keys or nobody else in town does
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January 2024 by Jamal Smith
This was probably the worst iPhone fix I have ever experienced. I originally came for a battery replacement. Afterwards, the employee broke my screen and gave me the new battery. SO, I had to go get a new screen protector. I then noticed that there was a bubble on my camera so I called back up here and they said they didn’t clean the liquid off my camera when they changed my battery. They said it was going to be an easy fix so I gave them my phone again and they ended up breaking my camera completely. Not only that, they broke my screen AGAIN so I had to get ANOTHER screen protector. My rear camera would literally make a buzzing noise and start shaking. They said they have to order a new one and I said when will that be? They said they don’t know. I would call week after week and they kept saying they don’t know. After a ENTIRE month of not having a rear camera, my phone would start facing additional issues and start freezing. It got to the point where my phone froze so bad, it could not even turn on. If I could give it a negative star, I would.
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January 2024 by Callie Fowler
Batteries Plus literally saved the day today! 5yr old Car battery dies in the parking lot at the hospital. One call, an associate drove out, jump started our battery and followed behind us to ensure we made it safely get back to the store to help us get the new battery. Above and beyond! Best customer service we have experienced in quite a long time! 10 out of 10!
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December 2023 by George Winton
This place is sorry to deal with the personnel are not helpful they are a retail store and only want to sell products if they install and are very rude to deal with
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December 2023 by Glenn Lowe
Outstanding, friendly, easy service and prices. Tops experiences I've had with many standard auto parts stores. Value of products (auto batteries) outstanding when consider quality vs. price. Kudos to Andy for helping me with my most recent (11/21/23) purchase!
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December 2023 by Danny Farrer
Batteries Plus employees were very helpful here at the Murfreesboro store. I bought the battery online and got a generous 18% discount. Good store hours for the working public
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December 2023 by Keith Kelly
Great place to buy car fab batteries and packs of AAA batteries as well. I would recommend these guys to anyone
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October 2023 by Chicken Nugget
Andy and John were great! Helped me with replacing my key fob and even jump started my car when the battery died. Definitely recommend!
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August 2023 by John B
They have always had the batteries and related items I've needed. For instore pickup, they are quick and courteous.
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August 2023 by Philip Gentry
I made a purchase that required a refund and the store refused to refund the entire amount charged to my credit card. They would only refund the cost but not the sales tax collected. Basically they pocketed the sales tax they collected from me.
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August 2023 by Van Hawk
I wanted to replace the battery in my phone. They fried the CPU in it and wouldn't compensate me for doing it.I had to buy a new phone.Not happy with Batteries Plus at all!
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July 2023 by G Conrad
I had the key fob for my truck replaced at the Murfreesboro location. Everyone working at the store was friendly, helpful, professional, and knowledgeable. I got a great value for the replacement fob and it works perfectly. I recommend this store most highly. I'd give more than five stars if it were possible
