Big Head Caps is a trusted business that specializes in manufacturing and retailing large-sized headwear, serving customers with head circumferences of 2XL to 5XL since 1996. They ensure that their hats are not only bigger but also proportionate in depth and bill, maintaining high quality. Customers with big heads often find it difficult to find comfortable hats, but this business provides the best options with excellent customer service. Many reviewers praise the company's consistent excellence over the years, highlighting their great care and attention to customers' needs. For local shoppers, the store offers a welcoming experience, with personal calls to confirm orders and the chance to pick up items to save on shipping. The online store is reliable, with quick shipping and well-packed products. Customers appreciate the variety, especially the wide-brim Raffia straw cowboy hats, which are noted for their shape, comfort, and lightweight feel—perfect for hot days or outdoor work. The hats fit snugly, providing comfort and security for activities like riding. Overall, Big Head Caps is highly recommended for anyone needing well-made, comfortable, and proportionate headwear, backed by friendly, responsive customer service.
This place is put together so well! The team here is second to none. If your noggin runs a little large like mine, these are your people!
August 2023
I live local and they called me after my online order to see if I wanted to pick up to save on shipping. Their store is great and Miss Fran is great. I won’t look elsewhere for hats. 5/5 would recommend!
April 2023
Customer service so great that they responded toy question about a product they don't even sell themselves. I like this company!