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March 2024 by Stacia Loando (Leilehua)
Everything was good but the staff member did not ring me up a large Pepsi which he repeated the order back to me twice and gave only 1 fork with a knife supposed to have 2 sets of utensils.The next day he forgot my patient's baked potato he got everything else.
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February 2024 by Ashley Rodriguez
If you want your fish done . Make sure to tell them,you want it well done. I've unfortunately have got 3 times in the last couple months raw fish . Ugh ?
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February 2024 by Amelia Gannon
My husband ordered a to-go order today right as they opened. They employees where very kind. It took a minute he ordered a lot of food and they had just opened. It was very very worth the weigh. My girls cleaned there plates. The employee went through everything and made sure my husband’s order was correct when he brought it out. Still piping hot when he got it home!Thank you for the amazing Sunday lunch!
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February 2024 by Kay Humphries
My husband and I walked in right at opening and the entire dining room reeked of a dead skunk. My husband and I were talking about it, and then we overheard some of the staff laughing and making fun of us because we said it smelled like skunk. The young lady which we believe was a manager was kinda of loud when she said old white people are so dumb they don’t even know what good weed smells like. We will never ever step foot in that awful smelling place. Drug tolerated infested business.
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January 2024 by Lauren Harding
I have went to this place for years! Went up to make a complaint about the fish tasting funny was told it’s a corporate change! I’m not spending $15 on fish that tastes different !! You guys need to go back to the old fish you had I believe it was cod!
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December 2023 by Vca o
This is the 2nd time we've gotten old food. The corn isn't even edible, the fish is small portions and mostly breading. As for the service the kids they hire are rude and don't even listen to basic orders. We want be back.
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December 2023 by Hunter Hayes
30 min after paying to get cold
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November 2023 by Lynn Ford
The place wasn't very clean. They left out half the food and it was greasy. It was obvious the girl at the window had no idea what she was
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November 2023 by Kevin White
Plan on a old lady charging you 5.34 for an .89 up grade! Lobby has food and trash everywhere. No one cooking food had gloves on. Worst experience I've ever had with a caption d's. I do not recommend stopping in here. Food was under cooked mushy. Just a bad all around decision to stop in for food!
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November 2023 by Ron Belford
This place is INCOMPETENT. When I actually go to any other captain Ds the experience is wonderful and the food is right 99% of the time with pleasant people if they do make a mistake.At THIS LOCATION, which is the only one i can get delivery from, the order is wrong 99% of the time which absolutely ruins the ENTIRE MEAL for the family.DON'T ORDER HERE UNLESS YOU WANT TO WASTE TIME AND MONEY FOR SOMETHING LESS THAN WHAT YOU PAY FOR.
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November 2023 by Seleste Cortez
Do not come here. I am EXTREMELY disappointed with this location. I came in through the drive thru for a Giant fish sandwich combo. My sister was driving so she placed the order. The cashier on the speaker kept asking her to repeat the entire order SEVEN times. And then he finally said “oh okay I got it now.” So we figured it might be a speaker issue, but we aren’t sure. We waited for 8 minutes at the drive thru window and upon receiving my order, my drink had some small hard white lumpy balls in the bottom of the cup, the sandwich had no lettuce and the shells on the stuffed crab were shattered and in the stuffing. My sister asked for a refund and gave the entire order back. I will never be returning.
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November 2023 by Lindy Yost
So I get the fish and chicken and they basically give me two chicken nuggets instead of chicken strips LOL. I would say they like to skimp on stuff if they don't have literally right in front of them. Sorry to say I won't be going back. And it sounds to me like the reviews aren't doing any good because nobody's doing anything about the lack of professional employees
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November 2023 by Ramaique Tota
I’ve been here 3 times over 6 months and each time has been a 20 minute wait for food.
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October 2023 by Amanda P.
Kitchen staff was unprofessional today shouting their disdain about orders and the front of house workers. Food was not being delivered first come, first serve. The only redeeming quality was that the front of house workers are polite.
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October 2023 by Dave Davidson
It has been over a year since my wife and I have eaten at this restaurant. We weren't impressed in earlier visits. Yesterday we ate there because we have always liked Captain D's and wanted to give it another try. We were welcomed in as soon as we entered the restaurant. The servers were pleasant and helpful when asked about the new chicken nuggets. I ordered my old favorite 2-piece Fish Dinner and my wife ordered the new Chicken Nugget Dinner. The food was brought out fresh and fast. The restaurant was clean inside and out, attractive, and the manager was pleasant and obviously active in store operations. We will be back.
