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February 2024 by Sarah J.
Our whole family has purchased diamonds, and other precious gems from Greg and been very happy. I took in a ring to be cleaned and inspected over a year ago and still don't have it back. He doesn't answer the phone and the mailbox is always full so I can't leave a message. He doesn't have an email or webpage to use for customer contact. I drive across town in terrible traffic at least twice per week only to find he is closed although he has signs (some hand written) saying he will be open that day. It is very frustrating. I have recommended this store to many people through our 20+ years of buying from Coleman's. How can he let such a reputable business get to this dis-reputable point? What do I do I need to do to get my valuable ring back?
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October 2023 by LaNeeca Cannon
What a letdown. I hate to even write this review as the owner was so pleasant. My fiancé and I came in for personalized wedding bands as the reviews at the time of our visit were stellar. Though we didn’t hear from anyone after the initial purchase, we drove one hour each way to check in on the jewelry because no one answered the phone. Last week, the shop was closed due to illness, which is understandable as it is viral illness season. We drove Friday and Saturday just to be met with a note on the door saying they were closed (the previous days’ note said they be open) and would be open Monday (normally a closed day). Monday we sat for over an hour hoping they would open, to no avail. We attempted calling but no answer and the voicemail is full. We had to resort to leaving a note under the door. We leave tomorrow to exchange our vows and we have no wedding bands. We are devastated. I’m hoping to be able to change this review to a 5 star in the off chance we receive our bands before our departure tomorrow.
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July 2023 by Adam Sanders
They made a life long customer out of me! Did amazing repair and replacement work on my wife wedding ring!One thing to note. If you want it quickly AND to spend more money, go somewhere else. The work this guy does is worth the wait! Being patient will save you more time and money!
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July 2023 by Gregory D
Local jewelry store featuring an arrogant and disrespectful owner that keeps erratic and unpredictable business hours.
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June 2023 by Gary Schneider
Very friendly and helpful owner. And very friendly and cute pooch. He replaced my watch battery immediately and without difficulty and was fun to chat with. A very positive experience.
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April 2023 by Jared Davis
The staff were very friendly and helpful. I went in not totally know what kind of chain I wanted and with their expertise I was able to get exactly what I wanted.
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March 2023 by David Anderson
Ordered (and paid for) wedding rings over three months ago and still have not received them.
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March 2023 by Richard K.
I can't give this business even one star. Very poor customer service. If you need this man to work on something, good luck. If it is not something that he is interested in doing or relatively simple to do, he will not do the work. This guy should hang it up and go dig dit somewhere.
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October 2022 by Brian Gilbert
Great service, selection and prices!
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August 2022 by 3D
Quality work, reasonable price, but very slow service-Be prepared to wait many months for jewelry to be repaired
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July 2022 by Dorothy Anderson
Unique character makes unique pieces......Update..as in all my reviews its the follow up and resolution of problems that makes ALL the difference. I called again, spoke to owner. ☆☆☆The owner offered to look at the old pieces, refund, etc. That is awesome. Cause when things aren't perfect, its difficult to be good. That's when character shows. This owner is very proud of his work, as he should be, so being this generous is hard to find. AmenUnique pieces, yes. All but 2 pieces have broken, that I purchased.I paid half, 200 in advance, for a necklace and pendants to be made. It's been 6 months or more and I still don't have any of it. They haven't returned calls and voice-mail stays full.
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February 2022 by Jilliann Larsen
Coleman jewelry is so unique and original! The service is impeccable! Very hard to find these two things now a days. I get so many compliments on my ring. Love love love it!
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November 2021 by Monica Jackson
Today, I went to a well known local jeweler (I won’t use their name but it rhymes with Welllllllll ?) that I have purchased from in the past looking to potentially sell a ring that I have. I love this ring but due to life circumstances it was a possibility we were exploring. They barely could give me two seconds, glanced at it and said “I’m not interested” and then offered to do an appraisal for $125. No thanks, buddy. I was incredibly disappointed. As I was driving home, I passed Coleman Jewelry. I decided to stop in real quick. The amount of respect & kindness I was shown helped restore my faith in humanity. He was honest with me—told me what needed to be done to be able to sell the ring (or even keep wearing it daily ?) and gave me a couple of options. I love jewelry and when life circumstances look different for our family again, I can guarantee all future purchases will be made here based on showing just common courtesy to a girl in a messy bun with no makeup on. ;)
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August 2021 by Nelda Adams
Wonderful people to work with. Super great work.
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May 2021 by DJ SmellnLoud
Nicest people in the world charged me 20 bucks for a service i have always paid no cheaper than 60 bucks for ….they also held on to my charm for me !!Hidden Gem of murfreesboro most definitely
