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January 2024 by Eric D.
This Costco is still fairly new and we do most of our weekly shopping here. They have an overall great selection of products but there are few aspects that are slightly lackluster... First, they only carry very generic proteins and other stores in the greater Nashville area have a better selection. I'd love to see them carrying different cuts of red meat instead of the generic steaks and roasts. They do make up for it with a selection of seafood. Second, we regularly can't find products week after week. We'll find something new that we love, only to never see it again. I'd love more consistency in what they keep stocked. Third, the checkout area is a catastrophe. The self-checkout queue can stretch halfway to the back of the store, while the regular checkout stands only accommodate a maximum of three people queuing at once. This creates a nightmare on busy weekends, and the checkout line drains right into the food court which only adds to the chaos. Overall, it's not a bad Costco, just not the best layout. I'm guessing they underestimated the amount of customers they would get and that's how it ended up this way. A huge positive is the friendly staff and great gas prices! The money you save on gas alone gives the membership its value.
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December 2023 by Chris B.
Why has Costco become uber-vigilant regarding memberships? We have been asked to show our membership card on the way to the bathroom. This is a little ridiculous. If the guy at the front door is doing his job and you need a card to check out, why do you need to ask any other time?
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November 2023 by Matthew B.
Store does not have anything in. It doesn't even have men's essentials or family essentials. The store is a joke. Do not waste money on membership.
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November 2023 by Ashley L.
Went on a Friday after work and it wasn't super busy at all. We were able to get in, grab everything that we needed, and get out, all in a fraction of time that it has taken at other locations.
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October 2023 by Melissa D.
I'm very disappointed with your kiosk at the car wash. For members who would like to pay at the wash center your kiosk is not very user friendly. I was unable to get my member card to scan. There were no employees around to assist either. After numerous attempts I left without a car wash. At least have a call button to notify an employees that a member needs assistance.
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June 2023 by IScarred4Life O.
Food court service is horrible. I ordered 2 hot dogs with drinks, 2 churro's, 1 pizza slice, and 1 extra drink. I waited 30 minutes before finally getting this order. Problem is they aren't expediting the orders as they come in. They are instead getting the smaller orders out quickly, if they can, which screws up other peoples orders that have been waiting. I usually like going there for the cheap food items but now i'm considering never going back. Sadly I believe I could have ordered everything in seperate orders and gotten my food faster that way. Do better and expedite the orders in numerical order. By the way, my number was 304 and they were calling orders in the 350 range.
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March 2023 by B. J. L.
Love me some Costco!!!! Very clean, large selection, good prices!!! Go every chance we get!
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February 2023 by Buzz B.
Attendant was great. You can repeat through carwash if necessary and it's definitely is. They don't pre spray spots on vehicle, nor brush/scrub your rims. The design of of brush for lower side panels cause for 6 inches of vehicle to not end up being cleaned no matter how many times you go through. There are zero vacuums. $8 a single wash is not a value if you have to clean your vehicle yourself either before or after to address these missed spots. For the time spent, and having ti purchase supplies and products to actually have the exterior of vehicle cleaned as advertised, it's a waste of time and money. There are countless carwash in the area and they offer better pricing and services as well as results. With an unlimited monthly car wash pass and vacuums available it's clear to see why this car wash is empty. We've tried multiple times on a variety of vehicle styles, types, and sizes. The results is always the same.
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February 2023 by Elle B.
The best customer service I've ever experienced in a Costco! I really enjoy shopping here because they have everything and if I can't find something a friendly face is always nearby to ask and they go beyond and above to help. I love shopping here!
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December 2022 by Robert S.
The arrival of Costco in Murfreesboro was eagerly anticipated by a number of locals including me. Having had prior experience shopping at Costco, I knew what to expect and was not disappointed or surprised when visiting the new location. It is a membership store, and purchases can only be made after scanning a membership card. The store is a large warehouse with almost all items for sale located on the ground floor and extra stock stored in the upper levels of warehouse racking. Most items are in larger than retail-size containers, with exceptions such as vitamins, clothing, and some food items. The gas station is my favorite department. Considered a loss leader, fuel is always priced lower than the surrounding gas stations. The last time I was there, prices were over 20 cents/gallon lower than the prices in my city. The carwash is another good deal. It's powerful and includes wax and wheel washer and costs $7.99, much less than local car washes. I will continue to shop here, it's worth the 45 minute drive!
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November 2022 by Harry B.
I've been a Costco member for years and their products are always good. Cloths, tools, kitchen appliances, food and everything else you use on a daily basis. This coming form someone who expects quality for their money. The help is absolutely amazing. 99% percent of the time they are friendly and more than willing to help with whatever you need. This kind of credibility is gone so take it all in. Younger generation and Amazon can't ruin this business hopefully. Love it!
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October 2022 by Kurtis S.
This review is for the tire center only. We purchased tires for our vehicles at this location. Even with an appointment, it generally takes about 50 minutes to get our tires rotated. Today, I go back to the desk after an hour and ask if my car was ready. The employee said my car was still on the lift and he was working on it. The employee then got tied up for about 20 minutes dealing with other customers at the counter before going back to finish my car. I go out to the bays to pick up my car, and one employee is standing by a tire machine just staring out into the parking. It's like everyone is moving in slow motion.
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September 2022 by Kavindra W.
Wasn't sure I would like Costco after being a Sam's Club meme we for more than 20 years. However, I have been very pleased with the service and products for the past year. Hardly ever do we spend less than $200/trip and make at least 2 trips a month. You have to learn the Costco way of shopping and then it can be very enjoyable. I advise searching YouTube to learn about how to shop and make the most of your trips. I love a clean store and friendly employees--you get it here! **Tip** Like all places, it gets BUSY for the weekends and when there is an upcoming holiday. So shop during the week if you don't like crowds. Items stay in a general area but there aren't signs to say that is on which aisle so be prepared to walk around and browse. This gives you a chance to finds deals and specials. I always find something needed or wanted but didn't know they had or it's a special price. Love the car wash! Excellent price for the "works". Haven't tried the food service (pizza, hot dogs, coffee) but it is always packed as well. They are very efficient with the checkout area even if using the self checkout there is some help. Here are some of my favorites: Vitamins/Supplements Motor City Pizza Organic Cane Sugar Alkaline Water Bath Tissue Crest Toothpaste (especially the deals) Just Bare Chicken bites And too many more to list. So why 4 stars instead of 5-they don't carry some of the products that I would love to get bulk. If they ever get them, they are surely 5 stars.
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April 2022 by Kerry L.
I love Costco. This Costco always has everything I need and more. Like everyone says, you're going to spend more than $100! But the quality or items and food is over the top compared to Sams Club.
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December 2021 by Rachel G.
Excellent new location in the Boro. My first Costco experience . Very similar to Sam's Club, but unique enough to tell a difference. Their private label options seem a bit stronger. Great layout to help with ease of checking out.
